Location: Waterbury,CT, USA
About Take 2:
Take 2 is a thriving, privately owned electronics recycling firm that collects, transports, tests, repairs, sells, and de-manufactures used IT and electronic equipment. These products include computers, laptops, printers, monitors, network devices, televisions, and other items generated from businesses, government, and households.
Take 2 serves hundreds of towns and businesses in the northeast, mainly in Connecticut for secure electronics recycling. Our Logistics team travels to scheduled Municipal Transfer Stations and business sites to fulfill pick-ups of electronic waste and destruction of client data. In addition, we manage approximately 50 annual Household Electronics Recycling Events throughout Connecticut. Our logistics team is expected to consistently provide timely, professional, and courteous service to our customers.
About the position:
Our fast paced, customer centric, and environmentally responsible company is seeking a Dispatcher to oversee all aspects of scheduling, customer service, and compliance. Interested candidates should possess strong communication skills, the ability to multi-task, be organized, and can adjust to changing priorities in real time. The position offers a significant amount of advancement and will have a direct impact on the organization as a whole.
Most of our customers are on a regular schedule while others are on a per need basis. The Dispatcher will be responsible for using our Route Management software to set up daily trucking routes. The Dispatcher will communicate with customers to determine the pick-up needs. In addition, the candidate will provide customer service support by fielding calls and emails from customers, answering questions about our products or services, processing settlements, and handling customer concerns or complaints.
Primary Duties & Responsibilities:
Schedule
Compensation and Benefits:
Salary $60,000 + based on experience
401k with 3% company match
Profit sharing plan
Paid Time Off (PTO) commensurate with experience
Dental insurance 100% company paid
Paid Holidays
Required Skills & Knowledge:
Education Requirements