OverviewJoin Us as a Dispatcher: Lead the Change in the Waste Industry! Are you a logistics wizard with a passion for keeping things on track? Join our waste management team as a Dispatcher and be the driving force behind our efficient operations. Coastal Waste and Recycling is looking for a dedicated Dispatcher to join our team and help us deliver top-notch waste disposal and recycling services. About Us: Coastal Waste and Recycling is growing a privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida. At Coastal Waste and Recycling, our company culture is based on integrity. We do the right things for our employees, customers, community, and environment. Because we are focused on doing the right things, accountability, safety, environmental stewardship, and customer service are organic to our culture. What's In It For You:
- Highly Competitive Pay
- Comprehensive Health Benefits Package
- 401(k) Plan with Company Matching Program
- Various Employee-Centric Perks and Initiatives
- Opportunities for Overtime Pay
- Opportunities for Professional Development and Growth
ResponsibilitiesYour Role: As a Dispatcher you will be responsible for coordinating the daily operations of our waste collection services, ensuring efficient routing and timely service. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
- Schedule and dispatch waste collection vehicles and drivers to appropriate locations according to customer requests, specifications, or needs
- Monitor and track the progress of waste collection routes to ensure timely and efficient service
- Communicate with drivers throughout their shifts to provide updates, address issues, and ensure compliance with company policies and safety regulations.
- Maintain detailed records of all dispatch activities, including service calls, route changes, and driver logs
- Coordinate with maintenance staff to ensure vehicles are properly maintained and serviced
- Handle customer inquiries and complaints, providing timely and effective solutions.
- Collaborate with other departments to optimize route efficiency and improve overall service delivery
QualificationsWhat We're Looking For:
- High school diploma or equivalent; additional education or training in logistics or transportation management is a plus.
- Proven experience as a dispatcher, preferably in the waste management or transportation industry.
- Strong knowledge of local geography and road networks.
- Excellent communication and interpersonal skills.
- Proficiency in using dispatch software and other relevant computer applications.
- Ability to multitask and work under pressure.
- Strong problem-solving skills and attention to detail