Dispatcher
: Job Details :

Benefits:

Competitive salary

Paid time off

Training & development

Northern One Hour Heating & Ben Franklin Plumbing and Mister Sparky Electric is a locally owned and operated national franchise located in the Ramsey/Anoka area We have been servicing the Minneapolis and North Metro area since 1990. We specialize in HVAC & Plumbing residential service, maintenance and installation, and due to continued growth and expansion we are in need of an additional dispatcher

You'll help schedule service and maintenance and repair calls throughout the Twin Cities Metro area. If you have customer service and/or dispatch experience and enjoy working in a fun team environment, Northern One Hour Heating & Cooling and Ben Franklin Plumbing & Drains has a great opportunity for you!

We are looking for individuals who match our Northern CORE VALUES!

Our Northern Family: We work as a team, care for one another and have fun!

Help Others: We are Passionate about Helping Others.

Do the Right Thing: We are not perfect, but we always do what's right.

Eager to Learn & Grow: Always reaching and growing to learn our craft.

Northern One Hour Heating, Ben Franklin Plumbing & Mister Sparky Electric has a strong recognized brand, supported by corporate marketing support along with a positive and professional work environment, company training, and competitive company benefits.Our culture here is truly what sets us apart from our competition - so if that sounds good to you ,come join the team

Please note that this position is full time Monday - Friday .

Responsibilities

Maintains the service technicians schedules and dispatches technicians as service calls are completed

Scheduled technicians return trips with customer to complete jobs after parts arrive

Must be Detail Oriented and have the ability to Multitask

Maintain on-call schedule for service technicians as after hours service procedures

Dispatch for Profits - Best technician for the job

Requirements

2-3 Years of HVAC/Plumbing & Electrical Customer Service/Dispatch Experience Desired

Flexible to work overtime in heavy demand season

A strong understanding of the Twin Cities Marketplace Helpful

Excellent Communication and Customer Service Skills

Understands the importance and balance of teamwork and working effectively with our internal/external customers

Ability to provide a up beat positive demeanor with the technicians for their success

Good written and verbal skills

Good computer skills needed

Positive Attitude and team player a MUST!

Benefits

Hourly Pay

Medical Insurance

Life Insurance Coverage

Short Term Disability

Long Term Disability

401K Match

Holiday Pay

Vacation Pay

Plus, many other spiffs, contests and fun work environment

Job Type: Full-time

Pay: $ 20.00- $ 23.00 pr hour

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.