Location: Catlett,VA, USA
EquipmentShare is Hiring a Dispatcher
EquipmentShare is immediately hiring a Dispatcher for our rental facility in Catlett, VA to be responsible for scheduling drivers to pick up and deliver equipment from our customers.
Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)
Why We're a Better Place to Work
* Competitive salary
* Medical, Dental and Vision benefits coverage for full-time employees
* Generous paid time off (PTO) plus company paid holidays
* 401(k) and company match
* Annual tool and boot reimbursements for those in applicable jobs
* Fitness Membership stipends plus seasonal and year round wellness challenges
* Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights
* Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
* Opportunities for career advancement and professional development
* Access to industry leading diagnostic tools
Primary Responsibilities
* Maintain high level of customer service with all customers
* Coordinate and initiate customer dispatch requests and changes with sales team and other departments
* Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
* Monitor drivers hours and scheduling for availability to cover delivery responsibilities
Skills & Qualifications
Required Skills/Abilities:
* Effective oral and written communication skills with internal and external partners
* Proficient with spreadsheets, email tools and comfortable with learning new technology
* Excellent organizational, time management and multitasking skills
* Ability to work with all levels of personnel within the organization
* Strong technical aptitude and understanding of construction equipment and rental industry
* At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
* Possess a valid driver's license
Education and Experience:
* High School diploma, Trade school certificate preferred
EquipmentShare is an EOE M/F/D/V