Applicants should have at least 1 year of dispatching experience. Familiarity with Oil & Gas operations and/or trucking industry is preferred. They should be accustomed to working in a fast-paced environment with others while multitasking several schedules and priorities at once. Successful candidate should have experience with working with people under stressful conditions. Job Duties and Responsibilities:
- Be the face of our company, by respectfully communicating with customers and our field employees.
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Relaying information such as work orders or other messages to and from work crews, field supervisors or office personnel
- Using telephones, messaging apps or text messages to contact employees
- Speaking with supervisors or customers to resolve problems, requests for services or equipment
- Preparing daily work such as schedules or rosters
- Preparing work orders in for drivers to complete, entering and reconciling tickets in company and customer systems
- Keeping and organizing work requests, customer requests, completed job tickets, and company records
- Other duties as assigned
Experience Requirements:
- Microsoft Office Suite: Proficiency in Word Excel PowerPoint and Outlook
- Experience in data entry, strong typing skills
- Proficient in English (oral and written)
- Attention to detail and accuracy, self-motivated
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgment and critical thinking
- Willingness to work night shift and/or able to rotate between days and nights
Education Requirements:
- High school diploma or GED