Location: Carmichaels,PA, USA
Applicants should have at least 1 year of dispatching experience. Familiarity with Oil & Gas operations and/or trucking industry is preferred. They should be accustomed to working in a fast-paced environment with others while multitasking several schedules and priorities at once. Successful candidate should have experience with working with people under stressful conditions.
Job Duties and Responsibilities:
* Be the face of our company, by respectfully communicating with customers and our field employees.
* Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
* Relaying information such as work orders or other messages to and from work crews, field supervisors or office personnel
* Using telephones, messaging apps or text messages to contact employees
* Speaking with supervisors or customers to resolve problems, requests for services or equipment
* Preparing daily work such as schedules or rosters
* Preparing work orders in for drivers to complete, entering and reconciling tickets in company and customer systems
* Keeping and organizing work requests, customer requests, completed job tickets, and company records
* Other duties as assigned
Experience Requirements:
* Microsoft Office Suite: Proficiency in Word Excel PowerPoint and Outlook
* Experience in data entry, strong typing skills
* Proficient in English (oral and written)
* Attention to detail and accuracy, self-motivated
* Outstanding organizational and multitasking abilities
* Active listener with excellent communication skills
* Sound judgment and critical thinking
* Willingness to work night shift and/or able to rotate between days and nights
Education Requirements:
* High school diploma or GED