Location: Indian Mound,TN, USA
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Description
Primary responsibility is the coordination of all deliveries. Responsible to work with salespeople, customers, yard manager and drivers to insure the timely, accurate delivery of materials to jobsites.
Responsibilities
* Maintain control and accuracy over all deliveries of materials leaving the yard for delivery.
* Coordinate and assign loads to pullers
* Communicate directly with salespeople, customers, and end product users to properly schedule deliveries to meet customer's needs.
* Communicate and coordinate truck maintenance issues/needs with Yard Manager.
* Perform receiving documentation for incoming merchandise.
* Make every effort to meet customers' expectations for timely deliveries.
* Work with the Yard Manager to insure that we maximize the deliveries we can make on any given day.
* Manage the dispatch log including assigning delivery times, drivers, loads on specific trucks and track the time taken on deliveries within BisTrack
* Attend training sessions to learn and keep current on products we sell.
* Educate employees and customers on products we sell.
* Effectively handle customer complaints and warranty issues.
* Learn company products, procedures, culture, and customer service philosophy.
* Perform additional directly related appropriate duties as assigned.
Requirements
Education & Experience
* Desire to learn and grow professionally.
* Ability to lead and teach employees.
* Ability to react quickly to problems and respond to them accurately and professionally.
* High School diploma required.
* High level of self-motivation.
* High level of self-confidence and positive attitude.
* Strong verbal skills.
* Strong organizational skills.
Work Environment
* Work is performed in the yard and an office environment.
Physical Demands
* Standing - Rarely
* Walking - Frequently
* Sitting - Frequently
* Handling/Gripping - Rarely
* Reaching Outward - Rarely
* Reaching above Shoulder - Rarely
* Climbing - Never
* Crawling - Never
* Squatting or Kneeling - Never
* Bending - Never
* Lifting/Carrying - Must be able to lift and move 50 lbs. using safe lifting techniques
* Pushing/Pulling - Never
* PPE Requirement - None
Work Hours
* Position is full-time. Occasional overtime may be required.