Why work at Moore Mechanical?Moore Mechanical provides high-quality HVAC and Plumbing solutions, in the beautiful Northwest Michigan area. Our portfolio consists of multi-million-dollar homes and high-end commercial buildings. Here you will find a team of dedicated professionals who genuinely care for the customer. With a vision for growth, the opportunity will exist for you to advance your skills, knowledge, and career along a path that aligns with your personal motivations. Moore Mechanical is proud to hold a DOL Registered Apprenticeship Program, where the career paths of entry level tradespeople are fully supported and fostered.Check out michiganscreativecoast.com to see why Michigan is the best place to live!Job Description:We are looking for someone that has strong organizational skills with attention to detail/accuracy, ability to handle multiple tasks in a very busy environment, and knowledge of basic computer skills.We are looking for a friendly Customer Service Representative and Dispatcher, to undertake some minor receptionist and clerical duties, and dispatch service technicians.Work Schedule: Monday - Friday Varied Hours between 7am -7pmSalary: Range $18.00/hr.-$20.00/hr.Requirements
- Answer all incoming calls
- Manage the scheduling of service appointments
- Verify customer information each time and make corrections as necessary
- Combine any duplicate customer entries upon identification
- Promptly respond to missed calls or messages received in the office
- Collaborate with customers and technicians to establish and uphold an accurate schedule
- Inform customers of any changes in a timely manner
- Oversee the schedule for service across all locations
- Adjust and prioritize tasks as required
- Engage in regular problem-solving activities
- Consistently and promptly communicate with technicians
Benefits
- A top paying MI Mechanical Company
- Medical, Dental and Vision Insurance Plans available
- Retirement savings plan with company match
- Paid Time Off
- Paid Holidays
- Life Insurance