Job DetailsJob LocationErlanger (17078) - Erlanger, KYSalary Range$23.00 - $27.50 HourlyJob CategoryCorporateDescriptionCompany Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.Inter-Con is Everywhere Security Matters.Why Work at Inter-Con?Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!Employment OpportunityAt Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence. Specific benefits include:
- Competitive Pay
- Recognition and Reward Programs.
- Training and Career Development.
- Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
- Uniform and equipment provided
- Additional benefits vary depending on position.
Job Description:As a Dispatcher, you will report to the Operations Manager for one Inter-Con Security's largest clients that is expanding into numerous locations in your area! Our growing and dynamic team is focused on supporting the scheduling operations for Inter-Con's most important resources: our security guards. If you have great communication skills, are interested in scheduling, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.Duties/Responsibilities:
- Manage daily scheduling operation and administrative functions
- Support Client requests for additional services and change requests
- Communicate with Officers efficiently and quickly to address gaps in scheduled hours
- Provide frequent updates to the Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and client requests
- Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness
- Leverage available systems to optimize scheduling and reduce operational costs
Required Skills/Abilities:
- Experience with MS Office Suite
- Excellent Customer Service skills
- Able to interact within Inter-Con's corporate environment and effectively communicate with all levels of management
- Must be able to work effectively in a fast-paced environment and meet strict deadlines
- Excellent time-management, organization and multi-tasking skills required
- Team player with business maturity, enthusiasm, and a positive work attitude
- Sense of urgency
- Experience with Salesforce.com a plus
- Scheduling background
VeteransInter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/. Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822