Dispatcher or Dispatcher Trainee
: Job Details :

Title: Dispatcher or Dispatcher Trainee DSP00429 State Role Title: Emergency Coordinator I or Emergency Coordinator II Hiring Range: Salary is Negotiable and Commensurate with Experience for Dispatchers. Dispatcher Trainees will start at $39,247. Pay Band: 3 or 4 Agency: Department of State Police Location:Appomattox, Virginia Agency Website:vsp.virginia.gov Recruitment Type: General Public - G Job Duties Experienced applicants (non-Trainees) currently not employed by the state who are hired into the Dispatcher position are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement. Dispatcher Trainees and transferring state employees are eligible for a $5,000 retention bonus after 10 months of successful service with the signature of a 12-month agreement at 10 months. Classified Applicants hired into this position who are already working in a Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months. •Candidates with prior dispatching training and experience may be hired as a Dispatcher (Emergency Coordinator II), and the salary offered will be commensurate with experience. •Candidates with limited experience are hired as a Dispatcher Trainee (Emergency Coordinator I - pay-band 3, $39,247). After satisfactory completion of the Dispatcher Trainee Training Curriculum, employees will progress to a Dispatcher (Emergency Coordinator II - pay-band 4) and will receive a 10% salary increase. •Experienced candidates who are not placed in a trainee status are not eligible for the 10% salary increase. About the Position: The Virginia State Police is seeking to hire a Dispatcher at the Division III Headquarters in Appomattox, Virginia. The successful candidate will be aiding law enforcement personnel, emergency personnel, the public and the media. The work is performed within a specific geographical area by sending and receiving information and emergency assistance or service equipment in assisting law enforcement personnel and/or the public. May work rotating shifts and is considered essential personnel. This position operates a variety of equipment, maintains various logs, records of activities, and accesses information through several systems including Computer Aided Dispatch (CAD), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS) and other databases. About the Agency: We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP! VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team. Minimum Qualifications •Some knowledge of federal and State regulations governing the use of radio transmission and exchange of emergency communications; of the geographical area and locations of safety and emergency personnel and equipment within the area; of the rules and regulations pertaining to emergency communications to include radio codes; and of communications equipment and procedures. •Skill in operating computers and keyboarding to include Microsoft software applications. •Demonstrated ability to work in a high-pressure, high-volume environment and exercise sound judgment under stress; to multitask; to handle complaints/compliments and direct them to appropriate First Sergeant or Sergeant; and to work holidays and weekends. •High School Diploma or GED equivalent. •Must be eligible to become VCIN certified which requires either U.S. citizenship or a lawful permanent resident of the United States and eligible for naturalization. Additional Considerations •Prior experience as a police/emergency service dispatcher is preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position. Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items. Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P. M. on December 9, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered. PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at ...@vsp.virginia.gov. The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws. REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST (V)alor (S)ervice (P)ride