Salary: Depends on Qualifications Location : Cape Girardeau, MO Job Type: Full-Time Job Number: 202400100 Division: Finance and Administration Department: Public Safety Opening Date: 10/03/2024 Position SummaryPUBLIC SAFETY DISPATCHER Department of Public Safety & Transit Full time Primary Responsibilities
- Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
- Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
- Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
- Enters and retrieves confidential computer records and disseminates information to appropriate personnel
- Monitors fire alarms, security cameras, and environmental alarms
- Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
- Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)
- Provides logistical support to parking services, transit services, and other university service providers
Required Qualifications
- High school diploma or GED
- Successful completion of a thorough background investigation
- 18 years old or older
- Is MULES certified or eligible for MULES certification within 6-months of employment
- Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus
- Knowledge of MSOffice
- Excellent interpersonal, verbal and written communication skills
- Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
- Ability to work independently with minimal supervision
- Demonstrated problem solving abilities
- Demonstrated experience with and understanding of customer service
Required Information & DeadlineApplication Deadline: The position is available immediately and will remain open until filled. To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:
- Letter of interest addressing position qualifications
- Current Resume
- Names and contact information of three professional references may be asked for at a later date
Additional InformationAbout Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society. SEMO Fact Book: Institutional Research Factbook | SEMO SEMO Strategic Action Plan: Strategic Action Plan (semo.edu) Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at