Dispatcher Senior
: Job Details :

Title: Dispatcher Senior DSP00422 State Role Title: Emergency Coordinator II Hiring Range: Negotiable and Commensurate with Experience Pay Band:4 Agency: Department of State Police Location:Chesapeake, Virginia Agency Website:vsp.virginia.gov Recruitment Type: General Public - G Job Duties Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement. Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12-months of service. Current Virginia State Police employees working in a Dispatcher function are not eligible for a retention bonus. About the Position: As a Dispatcher Senior you will function as a lead worker in the Communications Center where you will provide support, guidance, and assistance to other dispatchers within the Communications Center by assisting them in performing their duties effectively and proficiently and by providing assistance to law enforcement and emergency personnel, the public, and the media. This position operates within a specific geographic area by sending and receiving information and sending emergency assistance or service equipment to assist law enforcement personnel or the public; operates a variety of equipment; maintains logs and records; accesses information through systems including Computer Aided-Dispatch (CAD), Virginia Crime Information Center (VCIN), National Crime Information Center (NCIC), National Law Enforcement Telecommunication System (NLETS) and other data bases. The person in this position is considered essential personnel and may have to work rotating shifts, holidays, and weekend. About the Agency: We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP! VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team. Minimum Qualifications •Working knowledge of federal and State regulations governing the use of radio transmission and exchange of emergency communications. •Some knowledge of the geographical areas that includes the cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, Suffolk, Virginia Beach and surrounding counties of Accomack, Brunswick, Gloucester, Greensville, Isle of Wight, James City, Mathews, Middlesex, Northampton, Southampton, Surry, Sussex, and York; and of emergency voice/data communications equipment and procedures. •Skill in operating a computer to include Microsoft Office software applications; in sound critical thinking; and in operating emergency dispatch equipment. •Demonstrated ability to make/monitor entries, inquiries, and retrievals made in various communications databases; to work under pressure and exercise sound judgment under stress; to multi-task; to handle complaints/compliments; to lead staff, provide training, and formal instruction; to ensure safety guidelines and regulations are followed during emergency situations; to prepare reports; to work holidays and weekends; to work independently and as member of a team; and to communicate effectively orally and in writing in English •High School Diploma or GED equivalent. •Must be Virginia Criminal Information Network (VCIN) certified within six months of hire, which requires either being a United States citizen or a lawful permanent resident of the United States and eligible for naturalization. Additional Considerations •Prior experience as a police/emergency service dispatcher is preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position. Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items. Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P. M. on December 20, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered. PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at ...@vsp.virginia.gov. The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws. REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST (V)alor (S)ervice (P)ride In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-###-####. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.