DISPATCHER - BONFE***$25-27/Hr***Weekends Fri-Mon (4 10's)Saturday and Sunday Work From Home (6:30 AM-5PM) Bonfe is a family owned and operated business specializing in Residential Plumbing, Heating, Cooling, Drain Cleaning, and Electrical services.Bonfe employees work hard every day to deliver on our core values:PLAY TO WIN!RELATIONSHIP BUILDERCONTINUOUS SELF-IMPROVEMENTDOES THE RIGHT THINGResponsibilities and QualificationsAs a Dispatcher, you will be responsible for coordinating the field service technicians, updating and coordinating services with customers throughout your shift, reporting sales to management, assisting in hitting company KPIs and administrative duties as determined by the Call Center Manager.You must be a self-starter who is able to work independently, maintain a positive work atmosphere, and effectively communicate with our customers.
- Previous customer service experience in a call center environment preferred
- Previous experience with coordinating appointments, customer interaction, and scheduling preferred
- Strong verbal and written communication skills
- Time management skills
- Experience with common office hardware and software (Microsoft Office products)
- Dependable
- Ability to work independently
- Team player
- Ability to multitask and support a growing, family-oriented business
Benefits
- Competitive wages
- Uniforms provided
Who We Are:Founded in 1993, Bonfe is a family-owned business dedicated to helping homeowners with residential plumbing, heating, cooling, drain clearing, and electrical services. You've probably seen our trucks and our ads, but what you may not know is what it's like to be a part of a team like this. We treat you like family and help you to see what it means to be appreciated and have a place to belong. We inspire ongoing training and education so that you can do your best work without cutting corners. Be part of an organization which bases growth and future goals on a set of core values that include trust-based relationships, high ethical standards, and always providing superior customer service. Our business has been designed around making the lives of our customers easier, more enjoyable, and stress-free.Any offer extended to a candidate will be contingent upon successful completion of pre-employment drug and background screenings.Bonfe is an equal opportunity employer.