Dispatching Officer
: Job Details :

DescriptionThe City of Wentzville is committed to being an employer of choice, offering prosperous and meaningful career opportunities, excellent benefits, and flexibility. Wentzville is one of the fastest-growing communities in the state. Come grow with us!The Dispatch Officer's typical duties include: performing law enforcement-related communications; operating the computer-aided dispatch system; monitoring and using multi-line telecommunications and radio communications; determining the type and level of response necessary:accomplishing timely and effective dispatch of emergency response units;monitoring the safety of responding units, and retrieving information from local, state and federal information systems.The City offers excellent benefits, including health, vision, dental, employer-paid life insurance, long-term disability,a retirement pension, 12 paid holidays, 2 personal days, vacation time, sick time, tuition reimbursement, an employee assistance program, a discounted recreation center membership and much more.This job posting will remain open until a sufficient number of qualified applicants are received.QualificationsJob Qualifications Education, experience, and training that are required or desirable in order to effectively perform the job at the time of hire. An equivalent combination of education, training, and experience will be considered. Additional requirements and/or substitutions may be requested and require the approval of HR.High school diploma or equivalent required.MULES Certification required within six months of employment.Must pass a comprehensive background investigation.Maintain requirements as stated in RsMO Statute 650.340 for continuing education to maintain employment in good standing.Criminal justice coursework desired.Knowledge, Skills, and Abilities May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.Knowledge of the layout of the City of Wentzville.Proficiency in use of basic business software (word processing, spreadsheets, email, presentations) and basic office equipment.Ability to effectively and timely communicate information using multi-line phones, multiple radio channels, and CAD system.Ability to develop call interpretation and decision making skills necessary for effective dispatch of appropriate emergency services.Ability to effectively and timely perform multi-task emergency dispatch functions in volatile and stressful situations.Ability to perform essential functions of 911 dispatching during CAD system failures.Ability to communicate effectively, both orally and in writing, and to accurately follow oral and written instructions. Ability to accurately enter complete data into computer while talking and listening. Ability to effectively establish and maintain working relationships with customers, the public, field unit staff, and co-workers.Ability to work rotating shifts and call back.Regular attendance is a necessary and essential job duty.