Dispensary Associate - GrowHealthy (Lakeland)
: Job Details :

At iAnthus/GrowHealthy, we are not just in the business of cannabis; we're in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we're committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief.

Position Summary:

As a Dispensary Associate, you'll be a vital force in the evolving world of cannabis. Acting as a trusted advisor, you'll be at the forefront of patient acquisition for medicinal cannabis and welcoming adult-use use customers, fostering an environment where education, exploration, and satisfaction intersect. Your primary responsibility is to offer comprehensive education on strains, effects, and various methods of cannabis use, ensuring everyone receives tailored information to make informed decisions. Beyond education, you'll be the face of our dispensary, delivering warm and informed service, recording transactions in the POS system, and collaborating closely with dispensary managers to maintain a clean and organized dispensary environment.

Key Responsibilities:

• Create an environment of “Patients First” focusing on excellent patient interaction
• Recognize and appropriately respond to the patients with ease and compassion
• Maintain the highest level of confidentiality with patient information and interactions
• Multi-task, think critically and work quickly to resolve problems as they arise
• Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
• Keep current with company policies and procedures
• Other duties as assigned by Manager

REQUIREMENTS

• High School Diploma or equivalent
• Must be at least 21 years of age
• Recent and relevant hospitality and/or retail experience required
• Must have reliable transportation
• 2+ year customer service
• Strong customer service skills
• Must possess a positive and professional attitude
• Ability to quickly learn and apply new technologies and systems

Equal Opportunity Employment

GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.