Company OverviewEmpower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets. What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability. You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.Let's revolutionize healthcare, together. Join us and be a part of something extraordinary. Position SummaryThe Dispensing Clerk at Empower Pharmacy plays a crucial role in ensuring that our operations run smoothly and efficiently, directly contributing to our values of people, service, quality, and innovation. This position is vital for maintaining the accuracy and integrity of our inventory, ensuring that the right quantities of medical supplies are available and correctly dispensed. Your diligence and commitment to excellence will help us deliver high-quality, affordable medications that improve the lives of our patients.In this role, you will be responsible for retrieving items from storage areas or shelves according to established procedures and inventory management systems. You will accurately count, measure, or weigh items to ensure that the correct quantities are provided, and regularly review inventory levels to identify items that need replenishment. Your keen eye for detail will be essential in performing visual inspections to identify any damaged or defective items, ensuring that they are promptly removed or replaced. Additionally, you will assist with restocking supplies to keep our inventory well-organized and up to date.Confidentiality and compliance are key aspects of this position. You will maintain strict adherence to the Health Insurance Portability and Accountability Act (HIPAA) by protecting the privacy and security of protected health information. Your role is integral to upholding the standards that Empower Pharmacy is known for, ensuring that every step of the dispensing process is handled with care and precision.We invite you to join Empower Pharmacy as a Dispensing Clerk, where your dedication to accuracy and quality will play a vital role in our mission to help people live healthier, happier lives. By ensuring that our inventory is meticulously managed, and our processes are followed with precision, you will contribute to expanding access to quality, affordable medication. Join us in making a meaningful impact in the healthcare industry while being part of a team committed to excellence. Duties and Responsibilities
- Retrieves items from storage areas or shelves based on established procedures and inventory management systems.
- Accurately counts, measures, or weighs items to ensure correct quantities are provided.
- Regularly reviews inventory levels of medical supplies to identify items that need replenishment.
- Performs visual inspections to identify damaged or defective items; notify relevant personnel for removal or replacement.
- Assists with restocking supplies.
- Maintains confidentiality and ensures HIPAA compliance by protecting privacy and security of protected health information.
- Performs other duties as assigned.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, and reach with arms and hands. Vision abilities required by this job include close vision. Employee must be able to lift up to 25 lbs. Knowledge and Skills
- Ability to cope with varied levels of workload and multiple tasks.
- Must be able to work in a fast-paced and changing environment.
- Strong time management and organizational skills.
- Excellent communication skills, both orally and in writing.
- Willingness to be a collaborator and promote a positive team environment.
- Excellent attention to detail.
- Flexible and proactive to meet varied patient and company needs.
- Self-motivated and able to work independently.
- Strong people skills.
Key Competencies
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Values
- People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
- Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
- Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
- Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
Experience and Qualifications
- High School Diploma or GED required.
- Customer service experience preferred.
Employee Benefits, Health, and Wellness
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.
Additional Voluntary Benefits
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.