Distance Learning Coordinator and Learning Management Systems Administrator
: Job Details :


Distance Learning Coordinator and Learning Management Systems Administrator

Eastern New Mexico University

Location: Portales,NM, USA

Date: 2024-10-21T19:36:27Z

Job Description:
Salary: Depends on Qualifications Location : Main Campus - Portales, NM Job Type: Full time permanent Job Number: 2024-00193 Department: Academic Affairs Division: Distance Education and Outreach Opening Date: 10/01/2024 Position OverviewPosition Summary Under minimal supervision of the Director of Distance Learning, the LMS Administrator is responsible for the configuration, operation, and administration of the Learning Management System (LMS). This individual also trains and supports students, faculty, and staff in the design and/or implementation of educational technologies, multimedia, and distance learning programs. RequirementsDuties and Responsibilities:
  • Lead and act as a first line of support for students, faculty, and staff for campus LMS, Lecture capture, and other technologies supported by Distance Learning. Collaborate with the Distance Learning Coordinator to ensure issues are resolved expediently
  • Work with respective tier specialists to provide detailed system support, coordinate maintenance and manage assets for the LMS, Lecture capture, and other technologies
  • Responsible for configuration and administration of the Learning Management System (LMS) for ENMU Portales, including monitoring daily performance of the LMS, database management, installing updates, supporting tools, and software integrations
  • Manage the scheduling of system upgrades and archiving LMS content, monitoring and tracking the usage to maintain contracted server capacity planning
  • Maintain and update LMS configurations and perform system testing. Some evening and weekend duty may be required for troubleshooting system operations and downtime
  • Manage and create user account permissions and special access to the LMS for course reviewers, tutors, TA's, etc.
  • Oversee the integration of the LMS with external vendor content, applications and software, and configure Learning Tools Interoperability (LTI) connections
  • Communicate with providers, monitor system performance, troubleshoot, and submit support tickets in collaboration with the Distance Learning Coordinator.
  • Develop and maintain an open line of communication with the LMS provider regarding updates and system issues
  • Communicate and collaborate with the University ITS department to oversee the LMS integration with the Student Information System (SIS), including troubleshooting data integration problems
  • Compile and maintain data, create custom reports for internal and external leadership and stakeholders on data usage, storage, student activity, etc.
  • Design and deliver technology workshops and training seminars in support of faculty professional development
  • Work proactively and collaboratively with the campus community to improve the use of educational technology
  • Develop and/or implement alternative delivery methods and technologies individually or as a team
  • Act with integrity and represent the department accurately to the campus community
  • Perform other related duties as assigned
Minimum Job Requirements: Bachelor's degree and at least one (1) year of educational technology or information technology work experience required. Experience in the distance education environment as an LMS administrator, instructional designer, educational technologist, instructional technologist, systems administrator, or in information technology preferred. Master's degree desirable. Knowledge, Skills and Abilities:
  • Familiarity with current educational technologies and their uses
  • Highly developed interpersonal and time management skills
  • Experience designing and delivering formal and/or informal technology training and presentations to individuals or groups
  • Advanced and highly effective computer and software skills and working knowledge of operating systems and instructional design, and managing data electronically
  • Ability to identify problems, reason logically, troubleshoot and resolve technical issues and research solutions by developing effective solutions.
  • Working knowledge of course delivery via Learning Management Systems (LMS) and other distance education technologies
  • Experience working with educational institutions and community organizations
  • Highly effective planning, organizing, and multi-tasking skills, including attention to detail and highly effective follow-through
  • Effective verbal and written communication skills, customer service, interpersonal, and conflict-resolution skills.
Working ConditionsPhysical Demand and Working Conditions: Work is performed during normal work hours with some evening and weekend hours. Work is mainly sedentary in nature with ten pounds maximum weight to lift and carry. Work requires the ability to move physically between various classrooms on campus. Work requires handling of objects with hands or fingers, talking or hearing, and seeing. Essential Functions: (As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, job knowledge, skills, and abilities, physical demands and working conditions. This is not necessarily an all-inclusive listing.) Additional InformationApplication Review Date: Open Until Filled Condition of Employment: Must pass a pre-employment background check. Electronic Application Instructions: Electronic applications should be submitted through the Apply link on the top of this page. Please attach the following required documents to your electronic application: Required Documents: Please ensure that you attach all required documents even if you have applied for other positions at ENMU as the committee does not have access to those records. Letter of interest Resume Contact information for three references (Blind reference calls may be made on applicants who become a finalist for the position) Transcripts (unofficial for application purposes) ENMU is an Equal Opportunity/Affirmative Action/Title IX Employer. Eastern New Mexico University is committed to creating a diverse environment and is proud to be an equal opportunity employer. The University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other protected status in its programs, activities, or employment. People seeking additional information about the University's non-discrimination policy should contact the Affirmative Action Officer at (575) ###-####. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the office of human resources at (575) ###-####. The University does not discriminate on the basis of sex in its educational programs, activities, employment and admission, and the University is required by Title IX and 34 C.F.R. Part 106 not to discriminate in such a manner. For more information regarding Title IX please click New Mexico is an open records state, therefore ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent to ...@enmu.edu . For any other inquires please contact Human Resources at (575) ###-#### or e-mail Insurance Insurance for Eastern New Mexico University is offered through the High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that's right for them.
  • Health insurance is offered through both and the
  • Dental insurance is offered through
  • Vision insurance is offered through
  • Life insurance is offered through and
Retirement Eastern New Mexico University participates with the , , and The University also offers supplemental retirement plans. 403b plans are available through , , and 475b plans are offered through Paid Time Off Full time exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month. Employees must work for the University for three months before they are eligible to use annual leave. Leave accruals will be pro-rated for part time employees. Temporary employees do not accrue leave. Employee Educational Assistance Plan Eastern New Mexico University offers a tuition waiver for regular employees and retirees. This program waives the tuition for one course (up to four credit hours) per semester. Employees' spouses may be eligible to use the tuition waiver during any semester that it is not being used by the employee. 01 How did you hear about this employment opportunity?
  • Albuquerque Journal
  • Amarillo Globe News
  • Chronicle of Higher Education
  • Clovis News Journal
  • ENMU Website
  • Lubbock Avalanche
  • Portales News Tribune
  • Ruidoso News
  • Roswell Daily Records
  • Alamogordo Daily News
  • Professional Journal
  • www.enmjobfinder.com
  • www.higheredjobs.com
  • www.monster.com
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