Distribution Service Support Specialist
: Job Details :


Distribution Service Support Specialist

CooperCompanies

Location: West Henrietta,NY, USA

Date: 2024-10-29T10:39:20Z

Job Description:
Job DescriptionResponsible for supporting various functions within the Distribution Operation. Major responsibilities include, but are not limited to, utilizing WCS devices or RF devices to pick contact lens orders, operating an Auto Pack Station (APS), and shipping customerorders. Daily business will dictate the amount of time spent doing a particular job function; incumbent may spend 100% of the day on 1 job function, or it may be split into multiple areas depending on the volumes with the department(s). Will work under close supervision.ResponsibilitiesEssential Functions & Accountabilities
  • Performs operations and functions across multiple departments at the distribution center in support of order fulfillment and
  • customer service.
  • Works scheduled holidays in order to maintain service levels for customers.
  • Works scheduled hours and is ready to work at scheduled start times, notifies Supervisor prior to absence or tardiness in
  • accordance with company policy.
  • Interfaces with all levels of personnel and works independently as well as in a team environment.
  • Immediately informs Coordinator/Supervisor/Manager of safety, sanitation, and equipment malfunctions and concerns regarding quality issues.
  • Meets or exceeds established standards in all areas of responsibilities.
  • Demonstrates good communication skills, reliability and flexibility.
  • Works effectively in a team environment.
  • Complies to Standard Operating Procedures and Regulatory requirements.
  • As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.
This role is responsible for performing various operations and functions across multiple distribution departments in support of best in class service experience for CVI's business partners, customers and end users; position will require movement between the distribution departments based on the fluidity of volume within operations.QualificationsKnowledge, Skills and Abilities:• Able to learn/understand/utilize BAAN (ERP), JDA - Warehouse Management System, Carrier(s) Software.• Able to utilize: (RF) scanner, headset or other WCS tools/devices, tape gun, utility knife, ladder, step stool, zebra printer, and various packing components.• Able to perform basic mathematics and problem solving activities. • Intermediate PC skills, including Microsoft Office. • Troubleshooting skills, with an ability to work in a team-based environment, follow direction, Work Environment: Noisy conditions - 50-75%Hot or humid conditions - >75%Exposure to extreme seasonal temperatures - > 75% Work near moving mechanical parts - > 75%Physical Demands: Time spent in the following Physical Activities:Standing - > 75%Sitting - < 25% Walking - > 50-75% Climbing - 20 steps - < 25-50%Bending - 8 above floor < 25-50%Squatting - 2 above floor 75%Hand/eye coordination - >75%Finger/wrist dexterity - > 75%Grasping/pinching - > 75%Coupling - 30# - >75%Experience:
  • Previous warehouse experience and/or knowledge of courier systems preferred.
Education:
  • High school diploma required.
Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/VeteranFor U.S. locations that require disclosure of compensation, the starting base pay for this role is $19.00 and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.#LI-SM1About UsCooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals. At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization. CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That's a strong reflection of our corporate culture-and part of the reason CooperVision may be a great workplace for you.
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