Location: Rockford,IL, USA
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
JOB DESCRIPTION:
The primary functions of this position are to process shipment requests from external or internal sources, ensuring that all appropriate paperwork has been completed and given to the warehouse team, and to maintain and process international paperwork associated to clinical distribution sales orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Process shipment requests by correctly entering and verifying all information into the JDE system
Ensure that all necessary paperwork related to the shipment request has been included with the order sent to the floor for proper pick and pack of the materials.
Creation of proforma invoices (if applicable) to the shipment.
Liaise with the IVRS or other external personnel to ensure proper receipt of requests as well as correct information contained in the request to adequately process the shipment.
Follow-up on delivery confirmation of shipments via the selected courier.
Downloading and management of temperature monitoring devices.
Communication between the distribution project manager and the warehouse, when required to solve issues and/or ensure expedited processing of shipments.
Prepare monthly shipping reports and metrics as requested.
Set up customer addresses for site shipments.
Support the Distribution Project Manager or Distribution Services Manager with any project requirements.
Ensure that all international paperwork related to the shipment request has been included with the order sent to the floor for proper shipment of the material.
Management of proforma invoice templates.
Management of the clinical bulk shipment log.
Schedule pick-up of international shipments with the selected courier.
Liaise with external personnel to ensure correct information contained on the proforma invoice to adequately process the shipment.
Liaise with external personnel to obtain authorization for dispatch and confirmation of import permission
Follow-up on delivery confirmation of international shipments via the selected courier.
Prepare monthly metrics as requested.
Assist with the preparation of monthly customer billing and invoicing
This position may require overtime and/or weekend work.
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position
Performs other duties as assigned by Manager/Supervisor.
QUALIFICATIONS:
Required:
Associate's Degree in a related field and/or 1-3 years related experience and/or training.
Basic Mathematical Skills
Basic Computer Skills: Ability to perform basic computer tasks and has the ability to operate common computer programs.
Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers.
Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations.
Preferred:
Ability to follow instructions and respond to management direction.
Ability to identify and resolve problems in a timely manner.
Ability to exhibit sound and accurate judgment.
Ability to demonstrate attention to detail.
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Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled