Position Overview: The District Manager will be responsible for the overall operational performance, customer satisfaction, and profitability of multiple restaurant locations. This role requires a proactive and hands-on leader with strong organizational and communication skills.The District Manager will work closely with restaurant managers to ensure the implementation of company standards, drive sales growth, and enhance operational efficiency. Responsibilities:
Leadership and Supervision: Provide leadership, guidance, and support to restaurant managers and staff across multiple locations. Ensure adherence to company policies, procedures, and standards. Operational Excellence: Oversee daily operations to ensure efficient and effective functioning of all restaurant locations. Implement best practices and drive continuous improvement initiatives. Sales and Profitability: Develop and execute strategies to achieve sales targets and enhance profitability. Analyze financial reports and key performance indicators (KPIs) to identify opportunities for improvement. Customer Experience: Ensure a consistent and exceptional customer experience at all locations. Address customer feedback and implement improvements as needed. Staff Development: Recruit, train, and develop restaurant managers and staff. Foster a positive work environment that encourages teamwork, professional growth, and high performance. Compliance and Standards: Ensure compliance with health and safety regulations, food safety standards, and company policies. Conduct regular audits and inspections to maintain high standards. Marketing and Community Engagement: Support local marketing initiatives and community engagement efforts to enhance brand visibility and attract new customers. Inventory and Supply Management: Oversee inventory control, ordering, and supply chain management to ensure adequate stock levels and minimize waste. Problem-Solving: Address and resolve operational issues, employee concerns, and customer complaints promptly and effectively. Reporting and Communication: Provide regular reports to senior management on operational performance, sales, and key metrics. Maintain open and effective communication with restaurant managers and staff. Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
- 5+ years of experience in a multi-unit management role within the restaurant industry.
- Strong leadership, coaching, and team development skills.
- Excellent communication and interpersonal skills.
- Proven track record of achieving sales growth and operational excellence.
- Ability to analyze financial reports and operational data to make informed decisions.
- Strong organizational and time management skills.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in Microsoft Office Suite and restaurant management software.