District Manager
: Job Details :

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections.

Under the Monro banner, we are united as a TEAM, sharing the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York.

Job Description

Reporting to the Regional Vice President, the District Manager is responsible for multiple locations. The primary expectation of the District Manager is to ensure the safety of our teammates and guests while achieving sales and profit budgets for each location they supervise. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing store managers, and retention. Pay: $100,000 - $160,000 including incentives. Pay is based on experience. This role is eligible for additional incentives including a company vehicle with a gas card and cell phone stipend.

Responsibilities:

Lead assigned area in overall operations to drive sales and maximize profit via the store managers and teammates.

Support company initiatives to achieve vision, mission, and values to be America's leading automotive tire-service centers.

Assess skills of store managers, monitor performance, and set performance goals to deliver on company initiatives.

Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.

Ensure assigned locations are appropriately staffed with the necessary skills in accordance with company labor management standards.

Engage, train, develop and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes.

Conduct and document regularly scheduled store visits including tracking action items and maintenance of equipment.

Conduct quarterly cycle counts in stores in addition to annual inventories.

Ensure all locations adhere to company policies, including safety, security, and compliance standards.

Communicate effectively and professionally with Store Support Center teammates and attend regional meetings as required.

Closely monitor customer satisfaction and resolve customer service concerns.

Drive strategic partnerships with third parties and train Store Managers on related duties.

Develop others, including yourself, and improve teammate retention.

Conduct regularly scheduled store meetings with direct reports.

Maintain knowledge of local market competitors and new developments.

Complete all Monro required training with the guidelines provided.

Perform other duties as assigned.

Qualifications

Qualifications:

High school or equivalent is required.

Bachelor's degree in business or related field is preferred.

Minimum of 3-5 years of multi-unit and/or area management experience including P&L management.

Minimum of 3-5 years as a hiring manager including recruiting and promoting people.

Must have a valid driver's license and a satisfactory Motor Vehicle Report (MVR).

Profile Summary:

Ability to develop rapport and trust with direct reports, peers, and leadership.

Ability to embrace and lead organizational change.

Oversees the performance of multiple Store Managers in up to twenty retail locations.

Pro-active, process driven, with a strong focus on safety, sales, and performance goals.

Excellent verbal and written communication skills.

Travel:

Daily, mostly local travel. Applicant should live within a reasonable distance of the assigned area. Occasional overnight stays may be required.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment and may have exposure to noise, adverse weather, chemicals, and dust. District Managers must be able to complete the following:

Frequent standing and walking for long periods.

Occasionally climbing ladders for cycle counts.

Occasionally lifting and stocking merchandise up to 50 lbs.

Occasionally reaching overhead and bending or twisting.

Additional Information

Four-week onboarding and training program, performance-based incentives, paid vacation and holidays, 401k eligibility immediately upon hire, direct deposit, employee discounts, healthcare, vision, and dental for full-time teammates, company provided vehicle, and cell phone stipend.

Monro conducts criminal background checks for positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.

Your next Destination!

At Monro, we're committed to helping our teammates grow their career through coursework, demonstrating leadership skills, and open opportunities.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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