Company DescriptionAnnual Compensation Pay Range: $100,000 - $116,000We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participationin company annual stock program!As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!Job DescriptionLead, Manage and Develop People, Brand Ambassador & Operational ExcellenceLead an Engaged Team:
- Recruit, motivate and retain a dedicated team of customer-facing front-line employees.
- Drive your team with effective communication and provide coaching on customer service and sales strategies.Brand Ambassador & Operational Excellence:
- Manage physical assets including repair and maintenance systems and processes, vendor management, and cleaning standards.
- Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
- Conduct monthly property audits and ensure operational standards and safety compliance are met.Deliver Outstanding Customer Service:
- Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management.
- Address customer inquiries and concerns promptly in a professional manner.Grow and Maintain a Robust Business:
- Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
- Communicate effectively with customers, colleagues, and team members.BENEFITS:
- $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
- Second year bonus potential increase to $20,000 performance-based bonus.
- Participation in company stock program that includes dividends paid quarterly.
- Internal promotional and career opportunities throughout the United States.
- Extensive training and coaching plans - we want you to succeed!
- Comprehensive group healthcare programs.
- 401(k) with generous employer match.
- Paid time off.
- Monday thru Friday work schedule.QualificationsQualifications & Expectations
- Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
- Proven track record of top tier performance.
- Experience managing operational audits and payroll budgets.
- Exceptional communication and time management skills.
- Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
- Passion for sales and customer service excellence.
- Bachelor's Degree preferred.
- Weekend availability by telephone.
- 5 work Saturdays per year required during peak season.Additional Information
- All your information will be kept confidential according to EEO guidelines.
- The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. #J-18808-Ljbffr