DescriptionSpinXpress is an innovative laundry concept experiencing rapid growth, and we are on the lookout for a dedicated team to join us on this exciting journey. Our mission is to transform the laundry industry by offering unparalleled service in a contemporary, inviting, and secure setting.As the District Team Lead, you will be responsible for overseeing multiple locations, guiding your team to ensure exceptional service for our customers, leaving them with a positive experience. We seek an individual who is energetic, entrepreneurial, and professional, leveraging their past experience to build and manage a team, oversee daily operations, and grow with us. The ideal candidate will have a solid background in retail, hospitality, or food service.Our service and team are exceptional, and we are changing the perception of laundry worldwide. If you choose to join us, you'll become part of a remarkable team of motivated professionals dedicated to exceeding expectations in all facets of our thriving business. This role will also play a pivotal role in the launch of our new Fresh and Commercial divisions.What's in it for you?
- Compensation: $40,000 - $55,000 (base + bonus)
- Discounted laundry services
- Flexible yet consistent work schedule
- Casual working environment
You will be a key driver for the organization, supporting our growth. This is your chance to be part of a groundbreaking business in the consumer services sector and play a crucial role in the success of a service gaining momentum in the market.Ready to advance your career?*Competitive Salary Based on ExperienceResponsibilities•Create a workplace culture that is consistent with SpinXpress goals and identify the mission, vision, and values of SpinXpress•Recruit, interview, select, hire, and develop an appropriate number of managers and attendants•Focus on developing the team to drive customer and operational excellence•Track and forecast operational trends and analysis•Develop procedures in accordance with HR regulations•Coach, mentor, and develop staff, including overseeing new employee onboarding•Empower employees to take responsibility and expect accountability with consistent feedback•Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment•Maintain employee work schedules including training, call-ins, and managing overtime hours•Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuouslyQualifications•Bachelor's degree or equivalent work experience•Previous experience in operations or other related fields•Strong experience in retail or food service industries•Strong problem-solving and critical-thinking skills•Strong leadership and development qualities•Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices•Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction•Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel