Division Director of Client and Clinical Services San Francisco, CA
: Job Details :

Division Director of Client and Clinical Services

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

Under the direction and guidance of the Chief of Programs, you will be overseeing Larkin Street's client services and practice model. You will be responsible for implementing and guiding the strategic plan initiatives for mental health, harm reduction, and case management practice. Additionally, you will work closely with the other Division Directors (Youth Development, Housing), with primary responsibility for the codification and implementation of client care standards.

This is a full-time position, eligible for full benefits.

Your Responsibilities:

Ensure Larkin Street's client care standards are codified, understood, and implemented agency-wide, with primary responsibility for Larkin Street's wellness and case management practices.

Lead staff teams through the successful implementation of Larkin Street's strategic priorities, ensuring services and decision-making are aligned with the strategic plan.

Work with Program Director team to oversee the evaluation, development, and implementation of programs; ensure effective coordinated service delivery; grant and contract compliance; and fiscal responsibility.

Develop and sustain partnerships including Larkin Street's participation in the Transitional Age Youth System of Care (TAY SOC).

Provide clinical supervision to clinicians and interns.

Manage Larkin Street's Mental Health First Aid (MHFA) SAMSHA grant and facilitate MHFA training.

Develop and monitor performance standards in collaboration with the Division Director team to inform and lead continuous quality improvement.

Participate in agency-wide Diversity, Equity, and Inclusion efforts.

Ensure that youth are involved in program design, implementation, and evaluation.

Oversee and participate in Larkin Street's On Call Consultant schedule.

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You hold a valid LCSW, LMFT, or LPCC.
  • Associates may be considered, but a valid license is strongly preferred.
• You have some experience working with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds, similar to the client base at Larkin Street Youth Services.
  • *BONUS* You have experience working in shelter, transitional, and/or permanent supportive housing programs.
• You are a self-starter and team player. Your colleagues describe you as patient, compassionate, and organized.
• You work best in a hybrid working environment with up to 2 days per week working from home.
• You are available for an on-call consultant rotation every 6 to 8 weeks.
• You are willing to work holidays occasionally.
• You are able to travel independently throughout the Bay Area (primarily San Francisco) to visit various program sites and partner agencies.
• You are vaccinated against COVID-19.

THE PERKS:

• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Commuter Benefits Program.
• Paid Sabbatical following 5 and 10 years of employment.

Larkin Street Youth Services is an equal opportunity employer. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.

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Do you hold a valid LCSW, LMFT or LPCC? *

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Are you willing to work holidays as needed? *

Our programs are open on all major holidays. Time off can be requested and granted according to seniority.

Are you an alum of Larkin Street Youth Services? *

Did you engage in services provided by Larkin Street Youth Services?

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If so, you will qualify for +$3,000 in bilingual incentive pay!

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