The DMV Operations Specialist is part of the Delivery Operations team and will work with Tesla departments and external parties to help complete vehicle registration transactions and purchase paperwork including but not limited to customer purchases. This role's schedule is Monday - Saturday with either Thursday/Sunday or Friday/Sunday off (based on personal preference).
Responsibilities - Coordinates with Sales and Delivery Specialists to ensure that all required documents pertaining to the transaction are complete and accurate
- Processes DMV registrations related to sales, as well as for Tesla-owned vehicles
- Records information and ensures data quality in multiple record keeping systems including but not limited to WDO and Online Registration Systems
- Serves as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced and communicating them to the team in a timely manner
- Participates in testing of new and updated forms and processes
- Assists with special projects as needed
Requirements - Bachelors Degree or relevant experience required
- DMV experience preferred but not required
- Strong written and verbal communication skills and ability to interact effectively with all levels of management
- Ability to work independently and think creatively with a proven track record of execution
- Ability to adapt to frequent change and have attention to detail under tight deadlines
- Willingness to work on a flexible schedule, including weekends, according to activity volume
- Ability to work across multiple systems; experience with Dealertrack or DLRDMV, a plus
Compensation and Benefits BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program