Dock Hand
: Job Details :

Description: Please use this link to complete an application on our Company Career Page: Position: Dock Hand Job Overview: Under the supervision of the Seafood Market Manager, provides immediate assistance to crafts arriving/departing the dock and performs a range of customer service duties in a safe, courteous, efficient, and professional manner. The Deckhand/attendant is mainly responsible for the operations associated with the boating customers/fishmongers. Reports to: Seafood Market Manager, with a dotted line to General Manager and the Director of Operations Job Duties & Responsibilities: The Guest • Provides the highest level of customer and guest services, expedites any requests from vessels, including transport of patrons and baggage to and from dockside. • Addressing and greeting guests, answering questions in a friendly manner, proactively offering assistance, and providing accurate and timely information. • Assist in the loading and unloading of watercraft (fish to the market, guests bringing supplies to the boat, etc.) • Routinely operate watercraft, should a guest need assistance docking. • Build a clientele database for future use, using a logbook. Log all crafts parked on the dock with owners name, email, and phone number • Be proactive in achieving great results by furthering your knowledge of products offered in the market and restaurants, offering ideas and suggestions to the LS team. • Run market items to boating clientele The Property • Demonstrate the ability to be organized, to work independently, and with the team to provide the highest quality experience, all while maintaining the overall appearance of the dock area. • Carry out routine cleaning duties of the dock/marina area that meet established quality standards for all Love Street operations. • Contribute to a healthy, safe, clean, and fun work environment. • Protect and regulate guest movement though out the Riverwalk and dock areas, per Rules and Regulations of Love Street The Bottom Line • Observe all store rules and Company policies, shift operating hours at all times as scheduled or assigned by Store Manager. • Ensure every craft/ product is correctly handled. • Always be guest facing to protect the dock/marina from accidents/incidents. • Responsible for enforcing rules, regulations of marine area. Delivering Remarkable Results • Being able to listen to others' points of view and recognizing and appreciating differences • Must be very comfortable in and around water. • Know about products used throughout the properties to provide and assist guests in deciding where they would like to dine • Highly detailed oriented & ability to prioritize • Must have valid Florida driver's license • Must be willing to work weekends & holidays • A LOVE of all things nautical & seafood-related. • Ability to take the initiative and work independently • Be a team player, goal-oriented • Excellent time management • Ability to perform in an intense, fast-paced environment The Company: Lessing's Hospitality Group is comprised of over 100 locations throughout the Northeast and Florida. Lessing's operates 21 wedding and catering venues, 20 full-service restaurants, 2 pop-up kitchen concepts, over 60 corporate and academic dining centers, and a historic inn. Steeped in over 130 years of tradition, but adapting to a constantly changing industry, Lessing's Hospitality Group's focus is on providing each guest with unique, personalized experiences and remarkable hospitality.