HARBORSIDE INN CONDO TRUST is an EEO employer - M/F/Vets/Disabled The Harborside Inn is now hiring a seasonal Dock Master for the 2025 season!This position is located on Martha's Vineyard. Shared dormitory-style housing may be available. The Harborside Inn is Martha's Vineyard's premier waterfront resort, located on the harbor in the heart of Edgartown. With 90 guest rooms and luxury amenities, it is the perfect place to vacation in the heart of Edgartown with all the galleries, dining, shops, and nightlife the town offers. Our Website: www.theharborsideinn.comOur Career Page: Video of Harborside Inn: Anticipated Dates:Our full season is from April 1, 2025, through November 15, 2025. All positions, including this one, remain employment-at-will. Compensation and Benefits:Competitive SalaryPaid sick time and paid holidaysCompany-subsidized shared housing (as available)Position Description:The Dock Master is a seasonal position that plays a key role in our mission to deliver world-class service and products and a memorable vacation experience to everyone who passes through our doors. This is done by overseeing the day-to-day dock operations and team through a hands-on leadership approach.
- Oversees the day-to-day operations of the dock
- Schedules dock team and approves timecards for payroll
- Cultivates a positive working environment
- Manages the performance of the team
- Ensures customer satisfaction within the department
- Effectively communicates with other departments as needed
- Processes vessel reservations
- Answers the fuel dock phone and radio
- Ensures accuracy of daily sales and all Dockwa reports
- Assigns and directs boaters to the appropriate slips
- Assists guests with docking and undocking
- Assists boats with requests for fuel
- Pumps out holding tanks of vessels
- Performs light maintenance within the dock areas as needed
- May assist in supervising other staff who work outdoors (such as pool attendants)
- Assisting in other departments and with other duties as needed
Qualifications:All our team members are passionate about guest service and helping others. They initiate conversations, anticipate the needs of others, and interact with others in a courteous and efficient manner. They love being team players and are detail-oriented, flexible, and adaptable. They are willing to work flexible schedules, including nights, weekends, and holidays. In addition, this position requires:
- Ability to work outdoors
- 3-5 years of previous marina or marine field experience
- Previous leadership or management experience is preferred
- Skills in property management software, dock/marina software, and Microsoft Office preferred
- Boating license and/or USCG license a plus (not necessarily required)
- Ability to lift and carry between 50 and 100 pounds as needed
- Ability to effectively lead and manage a team
The Harborside Inn is an Equal Opportunity Employer and values the diversity of its team and applicants. Please visit our careers page to see more job opportunities.