Document Fulfillment Specialist
: Job Details :

Document Fulfillment Specialist Location: Urbandale, IA (onsite)Duration: 6 monthsDescription: Purpose: Provide leaders and employees with information about the functions and requirements needed to perform the job. This must be read in conjunction with individual goals or competencies. This job description is used to evaluate the job and provide information for external interviews and internal postingsJob Purpose: Under general supervision perform various mail and document distribution processes. With a focus on digital transformationEssential Functions: % of Time Spent 60 %( Able to process and analyze to make quick production decisions and problem solve)Perform various tasks and operate equipment within the department. Workproduced with high quality and timely delivery. Receive and process work requests from various entry points. Correctly transfer work to the nextproduction step.Mentor new hires and less experienced staff. Cross train on other equipmentand functions within the department. 15%(...new hires, variable staff and less..)Track, record and document work processed through automated and manual 10%(Accurately track, record...)systems.Utilize appropriate equipment, tools, systems and resources efficiently and 10%(...to complete work for continuous process improvement)effectively to complete work.Perform other job-related duties or special projects as required. 5%Requirements: Provide prompt, courteous and excellent service at an acceptable cost to all customers,operate in an ethical manner in accordance with State and Federal law, the company'sCorporate Code of Ethics, Affirmative Action, Diversity, employee handbook, applicablecompliance and operations policies and procedures and other policies of the company.Possess a high degree of integrity and actively cooperate and interact with all entities of thePrincipal Financial Group.High school degree or equivalent plus 2-4 years related experience required. Ability to maintain confidentiality required. Attention to detail and ability to follow documented procedures and verbal instructions required. May be required to work in multiple buildings of the Corporate Campus. Basic computer skills required.Must handle or work with materials handling equipment and may be required to attain safety certifications. May be required to lift and carry up to 50 lbs. and pull or push up to 400 lbs. Position may involve bending, walking and/orstanding for long periods of time. Position requires successful completion of a credit history check. Basic computer and proficient typing skills for fast paced environmentAs an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.