GENERAL DESCRIPTIONThe Intake Specialist(s) will be responsible for monitoring incoming faxes and documentation for the organization. The documents received may include, but is not limited to, new patient referrals, clinical notes, prescriptions/ orders, nursing notes and insurance payor notification. The Intake Specialist will notify the sender of receipt of documentation, will be responsible for identifying the document type and will carry out necessary actions in accordance including notifying the internal team. New patient referrals will be entered in CPR+ and demographic information will be extracted and entered in the chart.QUALIFICATION REQUIREMENTS
- Electronic health medical record experience
- Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)
QUALIFICATIONS PREFERRED
- High school education or equivalent; life experience will be considered in lieu of education. College credits or degree a plus
- Health care experience; prefer homecare experience
ESSENTIAL FUNCTIONS AND RESPONSIBILITIESIntake Responsibilities:
- Continuously monitor incoming faxes in CPR+ fax queue and any other method of referring as applicable
- Review incoming documents and determine document type
- Notify sender of receipt of document
- Attach documents in CPR+ patient charts as necessary with accurate naming conventions
- Enter new patient profile into CPR+ when referral is received. Complete all demographic data entry fields accurately and in as much detail as possible.
- Complete a To Do in CPR+ to notify teams of new information/ document or when a new patient is added in the database
NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Careful attention to detail
- Performs related duties as requested
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
- Working knowledge of medical terminology
- Ability to perform work in an organized fashion with focus on complete information and time related deadlines
- Ability to work as part of a team/committee to complete assigned tasks
- Ability to exercise independent judgment and at times, work independently
- Ability to think and act strategically and proactively
Communication Skills
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information
Computer Skills
- Become and remain proficient is all programs necessary for execution
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- This position requires constant sitting with occasional walking, standing, kneeling or stooping
- This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms
- Specific vision abilities required by this job include close vision and the ability to adjust focus
- Required to move/lift physical hardware
AMERICANS WITH DISABILITY SPECIFICATIONSPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.OTHER
- Will participate in legal and ethical compliance training each year.
- Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
- Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
- Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEESSupports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm.GENERAL INFORMATION:The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).