Program: Supportive Services for Veteran Families | 815 Burke Avenue, Bronx, NY 10467 What You'll Do Our Supportive Services for Veteran Families (SSVF) program helps Veterans and their families who are homeless or at risk of becoming homeless by providing a range of services that promote housing stability. As the Document Specialist, you'll be responsible for ensuring the accurate completion and processing of Financial Assistance Requests for SSVF clients. You'll also ensure that vendors receive payment, and that receipt of payment is correctly documented. Your responsibilities will include:
- Review all Financial Assistance Requests (FARs), making or requesting corrections as needed from Case Management staff, obtaining approval, and liaising with the Central Office to obtain checks for payment.
- Logging receipt of checks and coordinating with Case Managers to arrange mailing, pick-up or delivery of client checks. Document payments to vendors.
- Maintain an Excel spreadsheet to track Temporary Financial Assistance (TFA) received.
- Monitor TFA issued for clients to ensure the maximum allowed assistance is not exceeded per funder regulation.
- Participate in routine case file review to ensure TFA compliance.
You're a great fit for this role if you have:
- Associate's degree or equivalent experience and skills.
- Minimum one year experience in a similar role.
- Strong verbal and written communication skills.
- Strong organization and documentation skills.
- Resourceful and detail-oriented, with strong decision-making skills.
- Computer literacy, particularly with Microsoft Office applications.
We Have GREAT BENEFITS!
- Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution.
- 401k with Company contribution even if employee doesn't contribute.
Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non profit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace. Other details
- Pay Type Hourly
- Hiring Rate $22.11
- Required Education Equivalent Experience
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