Job Title: Documentation Specialist Job Description The Documentation Specialist will provide general support functions related to international shipping documentation for our staff and clients. This includes documentation retrieval, communication status reporting, auditing, and filing of international trade transactions.
Responsibilities - Ensure all communications are completed neatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness.
- Ensure all documentation complies with customer and government requirements/special instructions.
- Complete final inspection for accuracy of documentation received, ensuring all charges and fields are correct and inclusive according to account coordinator's instructions.
- Document, maintain, and update work processes/procedures as they relate to each customer account.
- Maintain regular communication with office personnel regarding obstacles preventing timely processing of documentation.
Essential Skills - Comfortable working with computer programs (Word, Excel, Outlook)
- Good communication and organization skills
- Strong attention to detail
- Ability to work in a fast-paced environment
Additional Skills & Qualifications - A High School Diploma/GED is required.
- At least one (1) year of work experience in a customer service function
- Previous experience working in an office environment is strongly desired
- Ability to work on a team and leadership experience is strongly desired
- Ability to learn various computer programs
- SAP experience is a plus
- Logistics experience is a plus
Work Environment The work environment consists of a cubicle set-up in a corporate office setting. Each employee will have their own desk with 2 monitors. The office is climate-controlled and currently follows a casual dress code, which will eventually transition to business casual. The working hours are Monday through Friday, from 8:30 AM to 5:00 PM, with a 1-hour lunch break, totaling 37.5 working hours per week.
About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.