Donor Care Specialist (Phlebotomist) I
: Job Details :

* Ensures the satisfaction of all users of the department's services, internal and external according to the hospital's customer service standards.* Performs donor screening to ensure donor's eligibility per CCHC, CDC, FDA, AABB, and CAP standards.* Performs all aspects of whole blood collectionsand therapeutic phlebotomy procedures.* Performs whole blood collections on offsite blood drives and in donor center.* Prepares and labels blood components and samples for testing.* Performs accurate documentation on all blood donor records and data entry including donor deferrals into the computer system and ensures all quality control standards are met.* Assists with donor recruitment.* Performs daily inventory and replenishment of all donor care supplies as needed. Sends a list of supplies to be ordered to the Supervisor or designee.* Obtains appropriate blood specimens from donors and patients.* Maintains workbenches, testing areas and other work areas in a clean, sanitary and free of clutter condition for the safety of patients, guests and staff.* Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans.* Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.* Performs other work-related duties and activities as assigned or requested.Additional DONOR ROOM SPECIALIST I PRIMARY DUTIES AND RESPONSIBILITIES:* Makes recommendations for workflow practices, improvements in quality and/or efficiency to the immediate supervisor.* Assists Section Supervisors and Pathologist in maintaining programs including but not limited to: quality control, instrument calibration, quality assurance an improvement and development of new methodologies.* Maintains professional growth and development through seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise.Additional DONOR ROOM SPECIALIST II PRIMARY DUTIES AND RESPONSIBILITIES:1. Trains, orients and mentors new hires and/or students on procedures and operations of the department.Donor Care Specialist I ApprenticeJob Code: Grade: 7A* Must be at least 18 years of age.* Ability to read, write and effectively communicate in English.* High School Diploma or GED required.* Good interpersonal, written, and verbal communication skills.* Ability to work independently and to work under pressure.* Obtain BLS certification upon completion of apprenticeship program.* Proficiency in using computers/laptops.EDUCATION/EXPERIENCE/TRAINING:Donor Care Specialist IJob Code: 8255 Grade: S9* Ability to read, write and effectively communicate in English.* High School Diploma or GED required.* Good interpersonal, written, and verbal communication skills.* Ability to work independently and to work under pressure.* Prior phlebotomy experience required.* National Certification or completion of an accredited phlebotomy program preferred.* Basic Life Support certification (BLS) within 90 days of hire.* Proficiency in using computers/laptops.EDUCATION/EXPERIENCE/TRAINING:Donor Care Specialist II, DPT (ASCP) Certification, QDP (ASCP)Job Code: 7062 Grade: S10A* Ability to read, write and effectively communicate in English.* High School Diploma or GED required.* Good interpersonal, written, and verbal communication skills.* Ability to work independently and to work under pressure.* One-year experience as donor phlebotomist preferred.* Working knowledge of blood groups and Rh types and donation procedures.* Basic Life Support certification (BLS) and must maintain certification.* Current Donor Phlebotomy Technician, DPT (ASCP) certification or Qualification in Donor Phlebotomy QDP(ASCP) required and must be maintained.* Proficiency in using computers/laptops.