Want to Expandyour career-development potential,your ability to help donors and patients,and your access to professional opportunities? We're growing fast.[You can, too!] There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you're someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a: Donor Center Technician II This is What You'll Do:
- Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
- Maintains high level of customer service and positive donor experience in line company values and culture.
- Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
- Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
- Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
- Maintains Donor confidentiality based on company policy.
- Maintains complete and accurate record keeping per company's Standard Operating Procedures.
- Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
- Responsible for mentoring Donor Center Technician I and may be assigned to drive training efficiencies to ensure timeliness and compliance and may be assigned as a Designated Trainer. Partners with Quality Assurance on overall center performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
- Responsible for troubleshooting machine alarms/alerts and perform QCs both routinely (defined as daily/monthly) as well as periodic (defined as quarterly/annually) on equipment.
- Assists with storage room organization and performs assigned tasks following the First In, First Out (FIFO) method.
- Performs other job-related tasks, as assigned.
Donor Eligibility:
- Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
- Performs donor vitals evaluation per Standard Operations Procedure.
- Performs finger stick for Microhematocrit and Total Protein determination.
- Registers applicant donors per Standard Operating Procedures.
Plasma Collection:
- Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
- Disconnects donor after plasmapheresis process is completed per standard operating procedure.
- Maintains proper ratio to ensure donor safety and quality of product.
- Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.
Product Processing:
- Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
- Handles tested and untested product, as well as product with unsuitable test results.
- Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
- Prepares product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
- Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.
This is What It Takes:
- High school diploma or equivalent (GED) required.
- Three (3) months' experience in clerical or customer service position preferred.
- Specific certification or licensing based on State requirements.
- Basic computer knowledge and skills required.
- Ability to speak, read, write (legibly and accurately), and understand English required.
- Strong customer service skills required.
- Strong organizational skills required.
- Ability to read, follow, and interpret regulations, instructions and manuals required.
- Ability to understand verbal instruction required.
- Ability to read numbers on screening equipment and perform basic mathematical calculations required.
- Effective communication skills required.
Scheduling:
- Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
- Attendance and punctuality required.
Do Satisfying Work. Earn Real Rewards and Benefits. We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401k retirement plan
- Paid time off
- Company paid holidays
- Personal time
More About Octapharma Plasma Inc. With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch. Interested? Learn more online and apply now at:octapharmaplasma.comAnd if you know someone else who'd be a great fit at Octapharma Plasma, Inc., please forward this posting along!INNER SATISFACTION. OUTSTANDING IMPACT.