Join to apply for the Donor Services Specialist role at Complete Staffing Solutions.
Contract: October – end of January
Hours: M-F 8:00am – 4:30pm
Schedule: 2 days onsite (Mondays & Thursdays)
- Laptop and equipment provided
Pay: $22-$25/hour (flexible with experience)
Location: Boston, MA
Important Notes:
- Must Have: CRM database experience, Gift processing, Non-profit interest - mission driven.
- Position opens annually for the uptick in donations during the holidays.
Job Description:
- Gift Processing: Process and import daily in-house check and ACH batches into Salesforce. Review daily lockbox and web donation files and import into Salesforce when appropriate.
- Data entry and clean-up: Review donor information for accuracy and correct appropriately, update donor communication preferences, enter new gift and campaign data, merge records.
- Reporting and tracking data: Run reports from database to update internal tracking documents with information regarding fundraising totals, campaign performance, email open/bounces, etc.
Skills:
- Excellent administrative and communication skills.
- Proven ability to handle multiple and varied tasks.
- Excellent attention to detail and strong organizational skills.
- Proven ability to work within an organization emphasizing teamwork and excellence.
- Sensitivity, tact, diplomacy, and the ability to honor confidentiality.
Qualifications:
- At least two years of full-time professional experience in development, administrative support or comparable field.
- Proficient in use of CRM database. Experience in Salesforce a plus.
- Experience in digital marketing preferred, including Google Analytics and social media.
- Skilled in Microsoft Office programs with strong experience in Excel and Word.
Work Environment/Physical Demands:
- Ability to sit minimum of 3 hours.
- Ability to lift up to 25 lbs.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Staffing and Recruiting
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