DescriptionJob DescriptionJob Title: Drop TeamDepartment: FinanceReports to: Team Leader, Drop Team Supervisor Basic purpose or function: Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the contents currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.Job Responsibilities:• Protect and safeguard the company assets.• Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.• Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.• General maintenance /operating knowledge of all soft count equipment.• With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slots drop boxes to the cart to be taken and secured in the Soft Count Room.• Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.• Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets. • Maintain and ensure legible accurate soft count documents. • Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.• Maintain a clean and safe working environment.• Complete all other duties as tasked.• Maintain confidentiality all times.Minimum Qualifications:• High School Diploma or equivalent.• Minimum of 18 years of age.• Strong customer service experience with direct guest interface.• Some computer experience preferred • Prior money handling experience preferred and basic math skills a must.• Must be able to stand long periods of time.• Must be physically able to kneel or bend, lift 50 pounds• Must be dependable, organized, detail orientated, and accurate.• Present a clean, neat, and professional image. • Must be able to work a flexible schedule if needed.• Must complete Title 31 training.• Must obtain a key gaming license.Native American preference applies to all candidates for this position.RequirementsJob PostingJob Title: Drop Team MemberDepartment: FinanceReports to: Drop Team Supervisor Basic purpose or function: Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the contents currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.Job Responsibilities:
- Protect and safeguard the company assets.
- Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.
- Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.
- General maintenance /operating knowledge of all soft count equipment.
- With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slot drop boxes to the cart to be taken and secured in the Soft Count Room.
- Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.
- Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets.
- Maintain and ensure legible accurate soft count documents.
- Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.
- Maintain a clean and safe working environment.
- Complete all other duties as tasked.
- Maintain confidentiality all times.
Minimum Qualifications:
- High School Diploma or equivalent.
- Minimum of 18 years of age.
- Strong customer service experience with direct guest interface.
- Some computer experience preferred.
- Prior money handling experience preferred and basic math skills a must.
- Must be able to stand long periods of time.
- Must be physically able to kneel or bend, lift 50 pounds.
- Must be dependable, organized, detail orientated, and accurate.
- Present a clean, neat, and professional image.
- Must be able to work a flexible schedule if needed.
- Must complete Title 31 training.
- Must obtain a key gaming license.