We are seeking an experienced Residential Duct Cleaner to join our team. The ideal candidate will possess the skills and expertise to operate a fully equipped duct cleaning truck/trailer, provide exceptional customer service, and effectively handle all aspects of residential duct cleaning. This role requires a detail-oriented individual with a strong mechanical aptitude, excellent communication skills, and a commitment to professionalism. Key Responsibilities:
- Operate Equipment: Manage and operate a fully equipped duct cleaning truck/trailer, ensuring all tools and equipment are in good working order.
- Customer Interaction: Receive leads and inquiries from our extensive customer base, communicate effectively to answer questions, and provide detailed information about our services.
- Inspection & Proposals: Inspect homes to assess ductwork conditions, prepare and present cleaning proposals to customers.
- Cleaning Services: Perform residential duct cleaning and dryer vent cleaning with a thorough understanding of supply and return duct systems.
- Problem Solving: Analyze, diagnose, and resolve customer issues in a courteous, professional, and timely manner.
- Product Promotion: Promote additional products and services to customers. Communicate specifics on replacement product sales leads to the Sales and Service Coordinator.
- Property & Vehicle Maintenance: Ensure company property, vehicles, and tools are maintained and properly accounted for. Keep the company vehicle stocked and ready for use.
- Professionalism: Represent the company professionally, honestly, and ethically in all business matters and activities.
- Compliance: Follow standard procedures and processes to ensure quality and safety standards are met.
Qualifications:
- Experience: Proven experience in residential duct cleaning with a solid understanding of supply and return duct systems.
- Mechanical Aptitude: Strong mechanical skills with the ability to operate and maintain all necessary tools and equipment.
- Customer Service: Excellent communication skills with a focus on providing outstanding customer service.
- Professionalism: Ability to represent the company with integrity and professionalism at all times.
- Detail-Oriented: High attention to detail with the ability to manage multiple tasks efficiently.
The hourly range for this role is $20-$40 an hr.