Location: Pittsburgh,PA, USA
Title:Dunkin' Shift Leader / Food & Beverage SupervisorLocation:Pittsburgh International Airport**Location:** Pittsburgh International Airport **Rate of Pay:** $13.50 to $14.50 depending on experience * Drive sales through effective execution of restaurant standards and marketing initiatives.
* Follow processes to control labor costs, food costs, waste management and cash on their shift.
* Ensure the safety and security of the team and guests through a focus on preventive maintenance and cleanliness.
* Hold our guests as the highest priority and role models exceptional guest service.
* Promote an environment where there is a sense of urgency to satisfy guests.
* Ensure that Brand standards and systems are executed on their shift.
* Promote a team environment through respect, coaching, feedback and recognition.
* Support the training of crew members.
* Hold themselves accountable for responsibilities on shift.
* Comply with all restaurant, Brand and franchisee policies.
* Anticipate and understand guests' needs and exceed their expectations.
* Set compelling targets and deliver on commitments
* Identify and analyze problems, explore other alternatives and use sound business judgment to take decisive action
* Get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Use Interpersonal skills to confront tough issues and resolve disagreements constructively.
* High School Diploma or equivalent.
* One or more years of Food and Beverage, retail, and supervisory experience
* Competitive Salaries
* Medical, Dental & Vision Insurance
* Company Paid Life Insurance
* Paid Vacation
* Paid Sick Time
* Employee Recognition Programs
* Advancement and Growth Opportunities
* On-going Training & Development
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