Delivery Human Resource Manager for Amazon Delivery Service Partners - A3N Logistics LLC Shifts: Morning, afternoon, weekday and/or weekend Location: 1055 Bronx River Ave, Bronx, NY 10472, United States Compensation:$22.00 per hour + benefits Are you interested in a new opportunity where you can be part of the organizational management team and responsible for the team's success in safety, delivery quality, and reliability? Apply to be a Human Resource (HR) Manager for an Amazon Delivery Service Partner (DSP) today. This is a crucial role within our team. The HR Manager will be responsible for planning, organizing, and managing the end-to-end hiring and onboarding for new joiners, and offboarding process for leavers. HR will be responsible for the maintaining employee's performance metrics, providing guardrails to ensure employees have a platform to learn company's culture and expectation, supporting management in maintaining the timely and accurate submission of employees weekly timecards. A person who sets an example for the team by wearing multiple hats and works as HR Manager, and Back-Office Support as per DSP business operation needs. What You'll Do: As a member of the A3N Logistics LLC (A3NL) leadership team, this role involves coordination with the Amazon team, monitoring performance metrics, implementing process improvements, ensuring a seamless onboarding experience for new joiners, growing, and developing team members, coaches, managing timecards, and organizing team events. You can expect to work 5-6 days per week and up to 6-8 hours per day. Why You'll Love Working For a DSP:
- Earn more: competitive compensation
- Compelling Benefits: paid time off and health insurance for all full-time employees
- Team environment: a fun, fast-paced, and supportive company culture
What You'll Need:
- Bachelor's or associate degree or diploma in Business Administration, HR or a related field (or equivalent experience)
- Proven experience in HR management, preferably in a supervisory or managerial role
- Strong leadership, organizational, and communication skills
- Proficiency in using HR job portals, HR tools, Payroll Systems, Microsoft Office
- Knowledge of transportation regulations, safety guidelines, and industry best practices
- Problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
- Eligible to work in the U.S
- Must be at least 21 years old
- Must have a valid driver's license within the state of employment.
- Hiring Strategy and Planning:
- Develop and execute a comprehensive hiring strategy to meet hiring demands and business objectives.
- Collaborate with cross-functional teams within Amazon to align hiring processes with safety expectations, on time departure/delivery, and customer service goals.
- Forecast hiring pipelines, analyze trends, and adjust strategies accordingly.
- End-to-end hiring and onboarding for new joiners including DOT application process for DOT eligible drivers.
- Team Management and Supervision:
- Lead, train, and monitor performance of delivery drivers and Back-Office team members.
- Closely monitor and manage timecards, time-offs, etc.
- Provide guidance and support to the delivery team, addressing any performance issues.
- Setting team expectations and upholding processes/procedures fairly across the board
- Identify, coach, hire, and develop upcoming talent.
- Managing all employee related Incident documentation including any time-offs due to on-job injury, worker's compensation cases, etc.
- Performance Monitoring and Reporting:
- Track and analyze key performance indicators (KPIs) for drivers such as safety and quality matrix including on-time delivery rates, delivery accuracy, and customer satisfaction.
- Analyze daily and weekly reports and insights on driver performance for management review.
- Identify areas for improvement and implement corrective actions as necessary.
- Manage overall off-boarding process for leavers.
- Relationship Management:
- Maintain effective communication channels to provide transparency and updates on hiring status with A3NL Management
Responsibilities We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.