ECDC Support Staff-Front Office/Food Services
: Job Details :

Position Summary:Under the direct supervision of the Early Childhood Center Director, the ECDC Support Staff will ensure the front desk at the Early Childhood Development Center is organized, student records are maintained and updated, and phones are answered in a timely manner. Along with the front office support staff responsibilities, this position also encompasses the Child and Adult Care Food Program (CACFP). This position supports the work of the Y, a leading nonprofit committed to strengthening the community through youth development, healthy living, and social responsibility. Essential Functions:

Manage and organize the front office.

Monitor and track food service paperwork.

Answer phones and greet families.

Provide ECDC parents with printouts/statements when requested.

Track student attendance and records

Purchases all food and supplies.

Occasionally fill in for the ECDC Cook

Maintain a professional, respectful, positive attitude towards employees, members, and participants.

Exemplify the core mission values of the YMCA while performing all duties.

Complete required YMCA pieces of training according to Edwardsville YMCA employee policy.

Performs other duties as assigned.

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are WELCOMING: we are open to all. We are a place where you can belong and become. We are GENUINE: we value you and embrace your individuality. We are HOPEFUL: we believe in you and your potential to become a catalyst in the world. We are NURTURING: we support you in your journey to develop your full potential. We are DETERMINED: above all else, we are on a relentless quest to make our community stronger beginning with you. RequirementsYMCA COMPETENCIES (Leader): Mission Advancement : Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness : Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth : Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.QUALIFICATIONS:

Minimum High School Diploma/GED plus 2 years of college or equivalent experience.

Thorough understanding of office procedures and experience in billing, general office work, filing, and preparation of reports.

Current Food Handlers Certificate

Strong writing, communication, and computer skills

Knowledgeable in Microsoft Office products and comfortable learning new computer programs.

Completion of YMCA program-specific certifications and training.

Ability to relate effectively to diverse groups of people from all community social and economic segments.

Ability to handle confidential materials appropriately

First Aid and CPR certifications or obtain upon hire

Favorable criminal background check.

WORK ENVIRONMENT & PHYSICAL DEMANDS:? The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the required essential functions.? Work will be performed indoors and outdoors.? Must have visual and auditory ability to respond to critical incidents and the physical ability to respond swiftly in an emergency situation.? Sufficient strength, agility, and mobility to perform position functions and supervise program activities.? Must be able to coordinate a variety of large and small tasks simultaneously ? Must be able to handle stress and tension in a positive mannerSalary Description $18/Hour