Ecommerce Merchandiser
: Job Details :

Company Overview

Prym is a globally recognized leader in the textile handicraft industry, operating under the umbrella of the William Prym Holding. With a commitment to quality and innovation, Prym Consumer has established itself as the first choice for consumers and retailers around the world. Our diverse portfolio includes renowned brands such as Prym, Dritz, and Omnigrid, each dedicated to providing high-quality tools and supplies for sewing, quilting, and crafting enthusiasts. At Prym Consumer, we prioritize customer satisfaction and sustainability, continuously striving to inspire creativity and enhance the crafting experience for both hobbyists and professionals.

History

The origins of Prym date back to 1530, making it one of the oldest family-owned industrial companies in the world. Founded by Wilhelm Prym as a goldsmith in Aachen, the company has shown remarkable resilience and adaptability throughout its nearly five-century history. In the mid-17th century, Prym relocated to Stolberg and shifted its focus to brass production. As demand for brass products declined, the company pivoted to machine production of metal haberdashery, establishing itself as a leader in this field.

A significant milestone in Prym's history occurred in 1903 when Hans F. Prym developed the innovative s-spring press fastener, which revolutionized fastening solutions. This invention, produced in countless colors and shapes, has solidified Prym's reputation for quality and reliability, showcasing the company's commitment to innovation.

Today, Prym thrives with over 3,500 employees across 30 locations in 18 countries and 9 production sites. Under the William Prym Holding, four independent divisions operate globally, each catering to distinct market needs. Prym Consumer is the first choice for textile handicraft, Prym Fashion serves the fashion industry with exceptional customer service and tailored solutions, Prym Intimates offers innovative accessory solutions for lingerie, swimwear, and athleisure, while Inovan Prym specializes in unique engineering for metal and hybrid processing. As a majority-owned family business, Prym remains dedicated to its founding values while embracing the dynamic needs of its customers, playing a vital role in shaping the future of crafting and textile innovation.

Summary/Objective

The eCommerce Merchandiser plays a key role in delivering ecommerce business results and is responsible for improving sales, profitability, and inventory performance across owned and retailer digital channels. Reporting to the Senior eCommerce Manager, this position also works closely with US product, operations, marketing, and content teams to create and execute a digital merchandising plan encompassing assortment, taxonomy, content, and promotional opportunities.

Essential Functions

Optimize ecommerce content

• Own digital catalog management (PIM) and curation for syndicating product content to owned.com and retailer.com partners.
• Plan and coordinate product setup, digital asset development, and preparation for key product launches on ecommerce channels.
• Manage digital content across brands, focusing on attribute optimization and content improvements to ensure quality assurance on owned.com and retailer.com pages.
• Create and implement a content plan consistent with promotion and launch calendars while ensuring brand integrity throughout planning and implementation.
• Manage schedules for digital content updates, including assets, landing pages, merchandising, and site enhancements.

Maximize merchandising opportunities

• Optimize product positioning and presentation throughout owned.com and retailer.com to align with marketing campaigns and merchandising/inventory priorities.
• Contribute to product planning activities with the goal of improving financial metrics including sales, gross margin dollars/rate and inventory performance.
• Manage online visual merchandising strategy and identify new opportunities to drive digital sales and customer engagement.
• Work closely with retailer.com channels to assess opportunities for co-op marketing, product reporting, merchandising improvements, and promotions.
• Track product performance and analyze category sales trends to develop growth forecasts and translate them into inventory buy plans.
• Develop enhanced product content and manage brand stores on external sites.
• Ensure optimal product placement, visibility of key items, and effective merchandising to drive conversion and average order value, including site search, cross-sell/upsell, and variant creation opportunities.
• Review and analyze competitor site merchandising, promotional execution and tactics, user experience, and product representation.
• Partner with marketing personnel for product, category, and brand storytelling on site and in consumer email communications.

Improve customer experience

• Leverage customer feedback and insights on needs, trends, and shopping behaviors to optimize the online sales experience and enhance the path to purchase, ultimately increasing ecommerce conversion rates.
• Oversee all ratings and reviews initiatives on owned.com and retailer.com channels, including customer questions and answers.

Required Education and Experience

• Bachelor's Degree in Business, Marketing, Merchandising, or other related degree.
• 2-4 years proven work experience in Digital Merchandising or similar role.
• Comfortable with financial metrics including sales and margin goals, as well as the ability to optimize merchandising plans to drive sales.
• Demonstrated ability to work as an entrepreneurial self-starter serving as a catalyst for change and managing multiple work streams simultaneously.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (PowerPoint, Excel, Word) with intermediate Excel skills.

Preferred Education and Experience

• Experience with web analytics tools and vendor portals.
• Strong understanding of web content and SEO best practices.
• Experience with Salsify or similar PIM
• SAP Experience

Supervisory Responsibility

This position has no supervisory function.

Career Path Progression from this position

eCommerce Merchandiser

Senior eCommerce Merchandiser

eCommerce Manager

Senior eCommerce Manager

Travel

This position does not require travel.

Work Environment or Working Conditions

This job operates in a combination of professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, server room, and filing cabinets. Additionally, travel in a plane, hotel and rental car if needed for a external client visit.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands

• Ability to lift 5 – 20 lbs. periodically and 50 lbs. on occasion
• Ability to stand/walk for up to 8 hours
• Ability to sit for up to 8 hours

EEO Statement

EOE/Vet/Disabled