Location: Brooklyn,NY, USA
E-Commerce Production Coordinator - West Elm
The E-Commerce Production Coordinator is responsible for processing, testing, and uploading digital assets to westelm.com. They will be working closely with the photo and digital merchant teams to execute seasonal site launches, and weekly updates. The main responsibility of this position is to ensure all site assets adhere to the brand's various style guides and are processed accurately and on time. The ideal candidate is proficient in Excel and project management software, and is comfortable working with high SKU and imagery counts.
Responsibilities
* Regularly communicate with all cross-functional partners, including Creative, Buyers, Digital Merchants, and Site Management, to keep them abreast of product imagery status, recommendations, and challenges.
* Serve as primary liaison with specific collection vendors to oversee timelines, processes, and launching collection imagery on time for seasonal launches.
* Prepare import sheets in Excel for product and SKU level imagery.
* Complete all photo requests for external and internal parties.
* Fully test/QA all seasonal product launches and weekly site updates - prioritizing any issues found to be fixed and subsequently validated.
* Maintain organized, scalable, and digestible taxonomy for file server.
* Take initiative in business meetings and come prepared as a team representative when called upon.
* Perform daily cleanup and maintenance of the site.
* Assist in special projects, as assigned.
Criteria
* BA/BS Degree.
* 1-2 years of experience in e-commerce, imaging, or web production.
* Upbeat and agile team player, with keen attention to detail and the ability and desire to drive business results.
* Confident communicator, with strong organizational skills and a detail-oriented point of view.
* Knowledge of asset and content management systems (WCM/DAM).
* Proficient in Excel, with the ability to execute complex formulas.
* Familiarity with Airtable and/or QlikSense is a plus.
* Desire to lead projects effectively and with minimal supervision.
* Ability to adapt and respond with a sense of urgency in a fast paced and evolving working environment.
* This role requires being onsite in the New York office
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We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
* Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays, and time off to volunteer
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits
* Tax-free commuter benefits
* A wellness program that supports your physical, financial, and emotional health
Your Journey in Continued Learning
* In-person and online learning opportunities through WSI University
* Cross-brand and cross-function career opportunities
* Resources for self-development
* Advisor (Mentor) program
* Career development workshops and learning programs
* Speaker series
WSI will not commence an immigration case or sponsor an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
The expected starting pay range for this position is $20.80-$28.85. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.