Location: Boston,MA, USA
About the Department
The Diabetes Sales Team leads the US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio, which includes world class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the people who need them most.
At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, growth hormone-related disorders and rare bleeding disorders. We use our skills, dedication and ambition to help people with diabetes and other chronic or rare diseases. We are looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?
The Position
This role serves as the primary representative of Novo Nordisk within a specified geographic area, engaging with selected health systems, key academic centers, specialists, primary care providers, and other stakeholders. The primary objective is to optimize sales and establish Novo Nordisk as a frontrunner in the cardiometabolic care market. The Ecosystem Portfolio Specialist is responsible for achieving sales targets by effectively promoting Novo Nordisk's product portfolio to healthcare providers and influencers involved in purchasing, prescribing, and formulary decisions. Additionally, this position assesses customer needs and recommends the most suitable Novo Nordisk products and services, ensuring adherence to approved guidelines.
Relationships
Externally, the Ecosystem Portfolio Specialist maintains relationships with physicians, pharmacists, nurses, and other key stakeholders within targeted accounts and community advocacy partners. The Ecosystem Portfolio Specialist must work collaboratively with all stakeholders who influence business in the local market.
Internally, the Ecosystem Portfolio Specialist reports to the Ecosystem Business Manager. The Ecosystem Portfolio Specialist also must work collaboratively work with all internal stakeholders.
Essential Functions
* Account Management
* Assess and adapt sales and promotion strategies to align with health system account practices, care pathway decisions and managed care impact in the territory
* Develop and update annual health system account plans to build lasting relationships and maximize sales outcomes
* Cultivate relationships with specialists, key health system decision-makers, and stakeholders, leveraging internal resources to tailor value propositions and address specific needs
* Overcome resistance to product prescribing within the health system context, utilizing tailored strategies and research-based account plans
* Represent Novo Nordisk at academic institutions to influence residents and fellows, while tailoring selling strategies and establishing effective account routes for sales growth
* Business Acumen
* Engage broad set of stakeholders
* Exhibit strong understanding of health systems and ability to discuss economics of hospital and/or group, including quality metrics, as needed
* Ability to view, manipulate and extract actionable insights from data to build and execute a business plan
* Manage and prioritize time and resources efficiently to attain maximum results in the sales territory with limited supervision
* Manage time and tasks to achieve maximum customer effect and sales volume
* Utilize discretionary budget for maximum impact on sales
* Clinical Understanding
* Deep understanding of cardiometabolic disease state and patient population
* Identify differentiating profiles between competing products
* Inform health system decision makers, influencers and stakeholders hospital faculty, medical students, residents, interns as well as attending physicians, nurse practitioners and pharmacy personnel about the use of Novo Nordisk's portfolio of products for care of diabetes, including the approved uses and advantages of Novo Nordisk's products and services for their patients
* Maintain knowledge of the most recent clinical studies to inform customers and address questions, concerns, and objections to the use of Novo Nordisk's products
* Participate in company-sponsored and/or company-approved training programs to constantly improve knowledge of Novo Nordisk's products and competitive products
* Understand how products address clinical needs
* Selling Skills
* Anticipate and respond to customers objections, problems, and concerns
* Ask customer to commit to next actionable step on every call
* Functions as a high-level contributor at meetings, conventions, training programs, and displays
* Communicate activity in the territory by completing monthly reports and other reports as appropriate
* Contribute to the company's sales goals
* Describe and market Novo Nordisk's cardiometabolic product portfolio, emphasizing their features, benefits, imperatives, and which products are best suited for specific patient profiles or circumstances
* Establish call continuum working with internal stakeholders regarding all relevant parties assigned to health system
* Estimate the level of investment, time, human resources, and funds needed to achieve the maximum return
* Facilitate as appropriate other field force customer engagement as needed
* Identify, understand, and evaluate the needs of the targeted accounts and increase sales of Novo Nordisk's products by tailoring the approach for each call on each customer to achieve maximum results
* Implement and manage special marketing and other programs and special projects
* Notify field sales management of any/all account programs or initiatives that could directly or indirectly effect or impact field sales activity
* Recommend sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors' products or services
* Sell and promote Novo Nordisk's cardiometabolic portfolio and services with a focus on endocrinologists, primary care physicians, institutions, discharge planners and other key personnel who make or influence at the health system's prescribing decisions to include large scale presentations to external customers
* Work with Ecosystem Manager to identify and anticipate potential trends, changes to health system conditions and areas of opportunity and incorporate into the district business plan
* Work with Ecosystem Manager to most effectively leverage marketing materials and product information to sell and promote Novo Nordisk's products
Physical Requirements
Driver must maintain a valid driver's license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.
Qualifications
* Bachelor's or equivalent degree, and/or Pharm D required
* Minimum of two (2) years of pharmaceutical sales, marketing, medical or healthcare industry experience required
* Demonstrated ability to drive sales in multiple business channels
* Demonstrated leadership and decision-making ability
* Expert knowledge of cardiometabolic disease state and Novo Nordisk's products is needed
* Intermediate computer skills required (Windows Word and Excel); prior computer experience using sales data/call reporting software preferred
* Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision
* Must maintain a valid driver's license
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-###-####. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.