ED REGISTRATION SUPERVISOR
: Job Details :


ED REGISTRATION SUPERVISOR

Jamaica Hospital

Location: all cities,NY, USA

Date: 2024-12-04T08:19:26Z

Job Description:
  • Assess employees' work quality and accountability;
  • Supervises team members' performance to ensure alignment with organizational policies and procedures;
  • Conduct quality reviews through daily auditing to ensure process adherence and delivery of quality service;
  • Manages the implementation of change initiatives while maintaining high levels of employee morale and productivity;
  • Monitor team assigned work queues and provide timely feedback.
  • Complete monthly work schedules that are responsive to business demands, process payroll.t
  • Review and complete radiology recall log and manage related patient correspondence;
  • Engage in service recovery in alignment with our mission, vision, and pledge;
  • Conduct team in-servicing on changes that have been made and implement new policies.
  • Ensures accurate and efficient patient registration processes/best practices are adhered to;
  • Ensure compliance to regulatory guidelines;
  • Recommends process improvement initiatives and implements/controls upon approval.
  • Participates in interviewing and evaluating applicants/communicates employment recommendations;
  • Monitors and verifies TRACE application to ensure the provision of safe, quality emergent care;
  • Responsible for verification of benefits with all third-party insurance for acute inpatient admission.
  • Reviews and updates patient demographics, insurance information, and significant changes to inpatient accounts in a satisfactory manner;
  • On-call 24/7 for issues that arise within the depart
Requirements
  • 3+ year working in medical/and or medical insurance field preferred;
  • Prior experience in EPIC preferred;
  • Prior experience in a Medical insurance background is preferred;
  • Knowledge of revenue cycle business operation preferred;
  • Knowledge of electronic verification systems to accurately verify eligibility status for acute inpatient accounts;
  • Typing/keyboard/computer navigational experience;
  • Proficient in Microsoft Word and Excel
  • Prior experience or exposure to governmental and third-party payors
  • Ability and willingness to manage departmental specific expectations;
  • Ability and willingness to engage in crucial conversations;
  • Ability and willingness to conduct quality reviews of direct reports work performance;
  • Ability and willingness to monitor daily work productivity;
  • Proactive in addressing potential areas of team conflict, behavioral and performance challenges;
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