Editorial Clerk & Customer Care Specialist
: Job Details :


Editorial Clerk & Customer Care Specialist

The Journal

Location: Martinsburg,WV, USA

Date: 2024-10-13T18:21:07Z

Job Description:
Editorial Clerk & Customer Care SpecialistPART-TIMEAre you passionate about the written word and providing exceptional customer service? Join our team at The Journal! Were looking for a detail-oriented Editorial Clerk & Customer Care Specialist to support our editorial team and ensure our readers receive top-notch service.Key Responsibilities: Coordinate submissions and manage deadlines to ensure timely publication. Provide friendly and efficient customer service via phone, email, and in-person interactions. Address reader inquiries, concerns, and feedback with professionalism. Maintain organized records of editorial processes and customer interactions. Maintain transactions between the business office and other departmentsQualifications: Strong communication skills, both written and verbal. Detail-oriented with excellent proofreading abilities. Proficiency in Microsoft Office and basic publishing software. Previous experience in customer service or editorial environments is a plus. Ability to work collaboratively in a fast-paced environment.What We Offer: Competitive salary Flexibility and a great work/life balance A supportive team environment that values creativity and initiativeInterested candidates should submit a resume to ...@newspost.comJoin us in delivering news that matters to our community!The Journalrecblid c1wuch1plj5xzk3kmurw87lyxn0wzo
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