Executive Service EDUCATION CONSULTANT 2Department of EducationAcademic Offices DivisionNashville, TNClosing Date: 12/30/2024 Who we are and what we do:Department of Education Vision: We will set all students on a pathto success. Priorities: Academics: All Tennessee students will have access to a high-quality education, no matter where they live. Whole Child: Tennessee public schools will be equipped to serve the academic and non-academic needs of all students. Educators: Tennessee will set a new path for the education profession and be the top state to become and remain a teacher and leader.Job Overview:Position Summary: The Digital Design Content Coordinator contributes to the Best for All strategic plan by leveraging technology to create high-quality resources for schools and districts aligned to the priorities of the Tennessee Department of Education. The individual in this position will assist in the development of content and tools for instruction; professional development; and school, district, and student support. They will assist with the management of project logistics and support users who are having technical issues. They will maintain project records and help ensure projects are on track.Key Responsibilities:Digital Learning
Serves as one of TDOE's experts in managing and using the department's digital tools, including Best for All Central, TeachALL, Calendar and Catalog, etc. Assists lead in managing relationships with content experts and building workflowEnsures that stakeholders use the Digital Learning intake systems with fidelityMaintain project management records including: Project plan/descriptionsManaging intake and close out formsTracking submissions for larger projects Works with content experts to identify and capture learning content on Best For All Central and TeachALLImplementation and MaintenanceSupports the maintenance of online learning platforms, including uploading new content, managing content revisions, ensuring resources are up-to-date, and identifying areas for improvement as neededBuild pages according to design specifications laid out by the director and in line with stakeholder expectations. Build components for TeachALL courses according to design specificationsEnsure that resources submitted by content creators meet 508/ADA compliance criteria Translates user feedback into suggestions and recommendations for improving the user experience. Assists the Director of Digital Learning in developing and executing a rollout plan for online resourcesAssist with course testing and troubleshooting prior to launchProvides feedback and input to help shape policies and guidelines around using digital media effectively and responsiblyAssists in the development of user guides and quick-start guides to support the use of online toolsAssists in developing trainings or resources to help educators use the online platformMonitor and reply to feedback from multiple sources, including the Best for All feedback form and the LMS inbox. Manage TeachALL users to ensure they can log in, receive their certificates, etc.Other duties as assignedMinimum Qualifications: Bachelor's degree in education related field required; master's degree preferred3 or more years in an education-related position preferredExperience in the areas of digital learning and common educational technologiesRequired Experience: Content Knowledge: Strong understanding of how to vet digital resources and use them to support high-quality instructional materials; also clearly understands how a teacher would utilize the digital learning resources being created and compiledProject Management Skills: Demonstrated ability to manage all components of a project from vision setting to progress monitoring along the wayOrganizational Skills: Excellent systems in place to manage internal projects as well as various materials associated with said projectsCoaching Skills: Experience with coaching educators preferredCustomer Focus: A tendency to consistently consider the needs of internal and external customers, to provide service at a high level of quality, and to evaluate customer satisfactionPursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.