Elections Field Support Specialist
: Job Details :


Elections Field Support Specialist

State of North Carolina

Location: Raleigh,NC, USA

Date: 2025-01-01T07:00:25Z

Job Description:

This is a repost. Previous applicants must reapply to be considered.

Please note that a wide range of extensive county experience is required for this position.

*Recruitment Range: $51,616 - $71,000*

This position will provide support for the counties and must be able to arrive at any assigned location within 4 hours of notification:

Primary Purpose of the Position: This position provides county board of election field support to their assigned region. The primary purpose of the position is to support the election program operations of their assigned counties and help foster compliance with federal and state election law, administrative guidelines, and best practices. The counties overseen by this position include: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Northampton, Pasquotank, Perquimans, Tyrell, and Washington.

Primary Purpose of the Organizational Unit : The Field Specialists Team is a section of the Election Services Division and works directly with the Voting Systems Team and the Election Administration Team, as well as the IT team as needed for special projects or issues. This professional team is tasked with assisting counties in their region working to achieve success for each county and for each election.

Job Responsibilities:

Voting Systems and Security Technical Support

Work with County Boards of Elections (CBE) to implement or adhere to cyber and physical security practices as directed by the State Board of Elections

Assist CBE with Acceptance testing on all new and repaired voting equipment

Monitor simulated elections before county purchase of a new voting system

Review and guide County Board of Election (CBE) officials regarding district relation reports or other jurisdictional reports used to code ballot styles

Review and develop voting system procedures, including logic & accuracy testing, mock election, user manuals, and post-election audits

Assist counties in writing ballot test scripts

Assist CBE with Election Contest Preparation and Support

Proof, and approve ballot content and layout

Assist with state and county owned Ballot on Demand systems across the state

Assist counties with media burning for election definition files

On-site or on-call support for early voting and election day for all primaries, general elections, municipal elections, and special elections

Troubleshoot voting equipment issues

Provide supervision and oversight of Election Night procedures

Assist counties in election reconciliation

Respond as needed to CBE issues via Helpdesk

Provide supervision and oversight for agency programs including the North Carolina Voting System Certification Program and HAVA

Install software upgrades for computer and voting equipment

Provide on-site assistance with IT and SEIMS equipment

Examine and assess county compliance with HAVA standards

Ensure preventative maintenance procedures for voting equipment are performed

County Board Support

Respond to requests for assistance and providing accurate information

Develop effective working relationships with staff and board members of county boards of election

Provide support, (with assistance from appropriate NCSBE staff), to county board staff on SEIMS applications

Provide on call assistance to county board staff during election cycles including help with early voting, absentee by mail, election day, canvass, and recounts

Assist with daily reconciliation of the four voting methods during election cycle

Assist counties with review of precinct boundaries and other GIS map projects

Assist counties with review of precinct boundaries and jurisdictional audits

Provide on-site assistance to county boards during emergency leave by director and/or director vacancies

Attend and present at county election board meetings as needed to address topics such as voting equipment storage, voting facilities, reporting and tabulation procedures

Assist counties with ADA compliance surveys

Assist counties with regular list maintenance processes and ensure they are performed in a timely manner

Prepare counties for Wellness Checks

Conduct Wellness Checks with other SBE staff

Provide follow up assistance after Wellness Checks

State Board Representative

Serve as point of contact regarding State Board of Elections guidance and State Law requirements with the counties and the public.

Advise agency leadership on matters pertaining to voting system and election security found in the counties

Personally visit each county in the district at least one time every six weeks

Provides on the ground support to county elections staff while reporting needs and concerns back to the State Board

Survey counties to assist state staff in determining county priorities

Collect CBE best practices to share with state staff and other counties

Serve as HUB leader or co-leader

Training

Assist in development and presentation of topics at New Director Training and State conferences

Assist counties in creating Poll Worker training

Assist counties in creating Election Day Rover and Technician training

Provide voting equipment and support systems training to new directors and staff

Provide training for voting systems-related pilot programs or special projects

Develop, prepare, and present training documentation for county and state staff.

Provide SEIMS training and training documentation to counties with new staff as well as established staff as needed

Develop and prepare training material for state staff and counties as requested by supervisor and through HUBS

Management Requirement:

* At least 2 years of experience conducting elections with direct hands-on experience implementing and administering core voting programs.

* 100% Traveling within State. Must be able to arrive at any assigned location within 4 hours of notification.

Additional required Knowledge, Skills and Abilities

* Thorough working knowledge of the election program, processes and procedures

* Considerable knowledge of research and standards applicable to the area of assignment. Ability to plan, organize and supervise the work of others.

* Ability to analyze and interpret organizational and procedural problems and to make changes in existing systems, and set work priorities.

* Ability to interpret, apply, and communicate statutory regulations of the assigned area.

* Ability to analyze, interpret, revise, and implement policy and procedural guidelines.

* Ability to instruct and explain standards and procedures. Ability to establish effective working relationships, including seeking compliance with regulations.

* Ability to work independently and use sound judgment in making decisions and applying the law and state guidance to real world scenarios.

* Ability to maintain daily a current and thorough knowledge of all written guidance not limited to but including Numbered Memorandums, NCSBE emails and any other training content provided to counties.

Management Preference:

* Desired candidate will have at least 2 years of election administration or voting systems administration experience working directly with NC county board of election offices.

NOTE: Selected candidates for Election Field Support Specialist roles are subject to be assigned to different regions upon management discretion.Bachelor's degree, preferably with an emphasis in public policy, political science, business administration or closely related area from an appropriately accredited institution, and four years of administrative and/or technical experience in a public program as it relates to the area of assignment; or Associate s degree in business administration or closely related area from an appropriately accredited institution, and six years of administrative and/or technical experience in a public program as it relates to the area of assignment; or High school or General Educational Development (GED) diploma and eight years of progressive administrative and/or technical experience in a public program as it relates to the area of assignment; or an equivalent combination of education and experience.PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE

All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System ( for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. See Resume or See Attachment will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran's preference. Applicants may be subject to a criminal background check.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click Application Status . It is not necessary to contact the Human Resources Office to check the status of an application.

If you are having technical issues submitting your application, please call the NEOGOV Help Line at 855-###-####. If there are any questions about this posting, other than your application status, please contact the Elections Human Resources Office.

CONTACT INFORMATION

NC Board of Elections

Human Resources Management Office

430 N. Salisbury Street

Raleigh, NC 27603

Office Phone: 919-###-####

Apply Now!

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