Electronic Health Record Coordinator
: Job Details :

Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive. Benefits:We offer a comprehensive benefits package (full time employees) including:Medical, dental, vision, life, and supplemental insuranceHealth savings, flex spending, and dependent care accounts401K with employer matchingPaid vacation, sick leave, and holiday payFor additional information on benefits:Do you have experience with EMR and a background in medical or behavioral health? We're looking for a skilled critical thinker who thrives under deadlines, excels at multi-tasking, and works well in a dynamic environment. Bonus points for credentialing experience! Join our team and make a meaningful impact!Position Summary:The EHR Coordinator is responsible for providing support to staff in the use and training of Triumph's EHR systems. This includes offering support for both EHR software and hosted services, organizing user training sessions, and designing forms and reports.CORE COMPETENCIESCollaborates with OthersCollaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.Recognizes and honors the contributions and hard work of others.Offers valuable and actionable feedback to peers in a constructive and professional manner.Acting with Empathy and CompassionGenuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.Maintains open and effective communication channels with team members.Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.RESPONSIBLITIESServe as an expert training resource. Develop and maintain user manuals and documentation for the organization's electronic health record system, ensuring they remain up to date. Facilitate continuous improvement through refresher training and job aids.Establish and ahere to protocols for issue resolution, including IT escalation to an external helpdesk. Handle all incoming requests and inquiries promptly and professionally, ensuring timely and effective resolution.Review and revise files, removing unnecessary documents. Modify client programs, and revoke authorization on signed documents to enable staff to make necessary corrections.Perform essential administrative tasks within the electronic health record and related applications.Responsible for all aspects of organizational and provider credentialing with all payers.Adheres to protocols for submitting required Behavioral Health Data System (BHDS) information to proper agencies. Ensures submitted data has been validated and is accurate and free from errors.Generates reports and compiles requested information in a timely manner.Performs other duties as assigned.QUALIFICATIONS AND REQUIREMENTSEducation:Bachelor's Degree preferred or equivalent combination of education, experience and training in related field required.Experience:Previous systems administration experience preferredPrevious Behavioral Health experience preferredLicenses/Certificates/Registration:Valid drivers license and insurance requiredWORKING CONDITIONSComprehensionAbility to understand, remember, and apply oral and written instructions or other information.Reasoning and Decision MakingAbility to plan, organize, and carry out assignments from management staff with minimal direction.Ability to analyze situations and make decisions that moderately impact the immediate work unit.OrganizationAbility to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.CommunicationAbility to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.This position requires standing, walking, and bending for long periods.This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.