P-CSD-0013 days per week - M-F - 5In this role, you will be integral to managing the full life-cycle of our media devices, including on-car LED displays and in-car tablets. Your role will ensure our devices are efficiently processed, maintained, and deployed, supporting our mission to build the largest transportation media network.Required Skills & Qualifications
- Experience with Telematics and cameras
- Proficiency with basic hand tools.
- Must have basic knowledge of low voltage DC electronics.
- Ability to troubleshoot, diagnose, and perform wiring repairs is necessary.
- Physical ability to lift up to 70 lbs. and stand for long periods.Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Strong organizational abilities and the ability to manage multiple tasks.
- Basic computer skills and familiarity with inventory management systems.
- Adherence to safety standards and protocols.
Responsibilities
- Device Lifecycle Management:
- Receiving & Inspection:
- Check in new devices from suppliers and perform quality assurance inspections.
- Document and record device details upon receipt.
- Provisioning & Storage:
- Provision devices and store them until they are ready for deployment.
- Organize and manage inventory, including devices, replacement parts, tools, and equipment.
- Deployment:
- Coordinate shipment of devices to field locations and assist with logistics.
- Manage tablet and Halo inventory, shipping, and receiving operations.
- Learn how to install a hard mounted tablet to understand how it works.
- Occasionally repair active tablets that are deployed into the field.
- Collaborate with field teams, installers, and technicians for effective device deployment and support.
- Maintenance & Repairs:
- Diagnose and repair non-operational devices, logging repairs and parts used.
- Manage device swapping, including returning swapped devices to the warehouse.
- Refurbish devices as needed, handling recalls, suspending SIMs, and preparing devices for redeployment.
- Perform routine maintenance tasks and ensure devices are roadworthy.
- Inventory & Logistics:
- Conduct regular inventory counts and update logs.
- Organize and manage tablet refurbishment processes, including storage and pallet shipments.
- Documentation & Reporting:
- Create and maintain work orders, documenting repair details and failure modes.
- Participate in daily meetings, providing status updates and contributing to process improvements.
- Assist in writing and updating standard operating procedures.
- General Duties:
- Maintain cleanliness and organization of the warehouse.
- Perform general housekeeping tasks and ensure a safe working environment.
- Handle inventory management and shipping logistics, including pallet organization and preparation for NY-bound shipments.
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