Salary: $38,080.00 - $46,578.00 AnnuallyLocation : Hampton County, SCJob Type: FTE - Full-TimeJob Number: 171139Agency: Department of Social ServicesDivision:County Office-HamptonOpening Date: 11/19/2024Closing Date: 11/25/2024 11:59 PM EasternClass Code:: GA44Position Number:: 61013380Normal Work Schedule:: Monday - Friday (8:30- 5:00)Pay Band: Band 4Hiring Range - Min.: $38,080.00Hiring Range - Max.: $46,578.00Opening Date: 11/19/2024EEO Statement: Equal Opportunity EmployerAgency Specific Application Procedures:: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.Job ResponsibilitiesDo you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you! Job duties:
- The Eligibility Case Manager performs duties related to the administration of the SNAP and TANF programs for Economic Services to help restore or improve customer financial stability.
- Conducts SNAP and/or TANF quality interviews to include both phone and face-to-face interviews for SNAP and/or TANF applications and/or renewals.
- Processes SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and process SNAP and/or TANF six-month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable.
- Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed.
- Processes system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.
- Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events and/or activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures.
- Identifies and documents overpayments and makes at least three (3) possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.
- Performs Red Cross shelter duty or other emergency shelter duty/services as directed
Minimum and Additional Requirements Agency Requirements: A High School Diploma and at least three (3) years of experience in Economic Services programs.A Bachelor's Degree may be substituted for one year of relevant program experience. Additional CommentsThis application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. See Resume is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. A valid driver's license is required, have a high tolerance for irate clients, and crowded working conditions. Must be able to travel within the state for the purpose of training and meetings to include overnight travel. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
DIVISION: Economic Services / Hampton CountyBenefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 Have you ever been terminated or forced to resign from any job? If yes, please explain. 02 I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
03 I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
04 I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
05 If you selected Yes that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214? 06 Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies. 07 How did you hear about this job?
- HR Recruiter
- DSS Employee
- Careers Website
- Indeed
- LinkedIn
- SCWORKS
- College/University Job Portal
- Social Media (Facebook, Instagram, etc.)
- Radio/TV/Billboard
- Other
08 If you selected Other or DSS Employee in the previous question, please list the source below. 09 Please indicate your level of education:
- High School Diploma or GED
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
- None of the above
10 If (Yes), please provide the date of completion: 11 Do you have at least three (3) years of Economic Services experience?
Required Question