Salary : $4,265.73 MonthlyLocation : Crookston, MNJob Type: Full Time PermanentJob Number: 951-OL-60County: Polk County Social Service CenterOpening Date: 11/07/2024Closing Date: 11/20/2024 4:30 PM CentralClassification Summary County Social Service Center has a full time (40 hours per week) Eligibility Worker open for application. This position will be located in our Crookston office. his is a challenging and rewarding career providing professional solutions for clients applying for public assistance programs. Applicants should possess the ability to process large volumes of detailed information utilizing computer, written and verbal skills for making timely and accurate case decisions.Starting wage is $24.61 per hour. Polk County provides a highly competitive health care package provided through BCBS; PERA retirement; Additional benefit options including dental, vision, life, long-term and short-term disability, HSA and VEBA accounts; 11 paid holidays each year; paid vacation and sick leave; and access to other health and wellness programs.Performs a variety of tasks related to the determination of eligibility of clients for income maintenance programs and services; establish initial and on-going eligibility for multiple income maintenance programs; communicates program requirements and assists program participants in understanding how to maintain eligibility; supports program participants in achieving the highest degree of independence and in addressing barriers to self-sufficiency; provides education, enrollment and assistance to managed health care enrollees; makes appropriate referrals to other community resources; and performs related work as assigned. **ONLINE EXAMINATION PROCESS** see below for instructions on how to take the examination. Examples of Duties Interviews clients to obtain necessary factual information, and verifies information received from clients. Determines eligibility and the amount of benefits for a variety of income maintenance programs, including cash, food, medical and child care assistance. Explains application procedures to individuals or groups and answers questions of individuals on how to complete the application forms. Communicates program time limits, expectations and other program requirements to the client, and serves as central point of communication for financial, child care and employment services. Advises clients on viable life options and promotes self-sufficiency. Informs applicants about managed health care, determines eligibility for enrollment in managed health care, determines the most cost effective insurance, and resolves problems and questions from health plans, health care providers, enrollees and other staff. Performs data entry into multiple county and state computer systems and retrieves information from those systems. Re-determines eligibility and benefit amounts required by changes in a client's status, by reviewing and verifying client information, preparing budgets and related documents, and calculating benefit amounts in accordance with established benefit standards. Maintains complete and accurate records on client's eligibility for all assigned programs. Provides requisite information on new and existing cases to child support, employment services and other appropriate staff. Advises clients of case status, including explaining eligibility requirements and benefit factors, assesses client needs, and refers clients to programs and other community resources to assist them in maintaining eligibility, or in the event that the client is no longer eligible for public assistance. Responds to complaints of clients and informs clients of the right and method of appeal and other legal rights. Prepares county case for appeal hearings, documenting the actions taken by the county and provides testimony at the appeal hearing. Assists law enforcement and the county attorney's office in preparing cases for prosecution and provides testimony in court. Makes referrals to social services, when appropriate. Makes contacts with community resources as assigned. Provides input into the development and evaluation of the income maintenance unit's policies and procedures. Composes correspondence and constructs reports as needed. Minimum Qualifications Three (3) years of clerical experience and/or experience working with the public, or some combination of the two, totaling three years.or Two (2) years of clerical experience in a social services/human services agency.or Two (2) years of study at an accredited two or four year college or university or similar institution, with emphasis in the behavioral sciences, business, or closely related subjects (at least 23 quarter credits or 16 semester credits).or Successful completion of the technical college diploma program (applicants must be within six months of completion of the program).or Successful completion of the technical college certificate program will substitute for one year of the required clerical experience or experience working with the public. Examination Process IMPORTANT INFORMATION: In order to be considered for this job, you must take and pass an examination, which is offered online. The examination consists of seven (7) sub-sections measuring arithmetic, eligibility determination and reading comprehension. You will need a calculator and scratch paper in order to complete this exam.After your Merit System application has been submitted, you will be sent an invite e mail with a unique link to access the examination sections. Set aside enough time to take this examination in it's entirety (in one sitting). It is a TIMED exam and will allow one hour and thirty minutes to take the exam; a timer will appear in the upper right hand corner of your screen showing you how much time remains as you go through the exam. If you get out of a section before completing it - it will score the unanswered questions as 0s zeros and you will not be given credit. Please take the exam in it's entirety in one sitting as required.TO APPLY FOR THIS VACANCY:1. Apply to posting 951-Online (5) - Eligibility Worker - Online Exam (5) by 4:30 p.m., November 20th, 2024. Take the online examination emailed to you by midnight on November 25, 2024 AND2. If interested, please submit a letter of interest, and resume to Polk County Social Services, 612 North Broadway Room 302, Crookston, MN 56716, attention LeAnn Holte. Please contact LeAnn Holte at 218-###-#### with questions. Deadline to apply is November 20, 2024. You must complete the exam no later than midnight, November 25, 2024.An Equal Opportunity and Affirmative Action Employer The following benefits may be available and vary by County, please check with the County directly to see what types of benefits they offer:
- Pension/Retirement Benefits
- Insurance Benefits, including health and dental
- Pre-Tax flexible spending accounts
- Health savings account
- Employer paid life insurance
- PTO - Vacation/Sick Leave
- Paid holidays
- Flexible work schedule
- Monday - Friday work week, weekends off
- Public Service Loan Forgiveness (PSLF) program
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Recruitment Effectiveness: Where did you learn about this opportunity?
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